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Error: Set the PC to start scanning when scanning using Cannon scanner

Anonymous
2019-07-09T21:31:22+00:00

When I start scanning a document, I get the message "Set the PC to start scanning."  Where do I do that?

***Modified title from: Canon Scanner***

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-08-14T10:06:35+00:00

    Hello,

    The cause for this problem is scan function may occasionally default to use PC Local (USB).  

    See if this solution helps you:

    On the printer operational panel > select scan (notice at the top "PC Local (USB)") > select Save/Forward on the bottom left > use up/down buttons to scroll through the short list of PC targets to select one of the named PCs > press the OK button (notice at the top the named PC is now showing.

    Hope this helps!

    Reference: https://community.usa.canon.com/t5/Printer-Multifunction-Support/Set-the-PC-to-Start-scanning/td-p/42271.

    Note: Included link in this reply refers to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2019-07-12T11:51:14+00:00

    When I start scanning a document, I get the message "Set the PC to start scanning."  Where do I do that?

    "Set the PC to start scanning" means to launch the Canon IJ Scan Utility.

    Start > Canon Utilities > IJ Scan Utility

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  2. Anonymous
    2019-07-12T10:25:22+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    In order to help you with the appropriate troubleshooting steps, please reply with the following details:

    • What is the complete error message?
    • Which application are you using to scan the document?
    • What is the make and model of the scanner?
    • Were you able to use the scanner earlier?
    • Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.

    In the meantime, I suggest you to refer the steps mentioned in the article Install and use a scanner in Windows 10 and see if that helps.

    Please reply with the detailed information to help you with the issue.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator

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