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Microsoft Flight Sim 2020

Anonymous
2020-08-18T06:35:09+00:00

I pre-ordered my 2020 and today started it but will not load? keep getting message press any key to start but nothing happens, also I'm getting the same message as the other guys MFS Deluxe upgrade does not work on this device and the same for MFS Premium Deluxe upgrade,  It appears that MFS Premium Deluxe has a (launch) highlighted but still doesn't start?

Any help would be greatly appreciated

Neil

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-19T01:50:36+00:00

    Hi Nathan,

    Just had a breakthrough.

    I used the recommended from Flightsimulator.zendesk.com

    which was 

    If you are experiencing slow download speed when downloading Microsoft Flight Simulator, please do the following:

    • In the Windows search bar, type Command and look for ‘Command Prompt’
    • In the menu select “Run as administrator”
    • Enter: netsh int tcp set global autotuninglevel=normal
    • Press enter
    • Reboot your computer

    We also recommend doing the following:

    • Close the app and restart it rather than letting it hang. Note: the download will resume from where it left off (you will not have to download from the start again)
    • Avoid using WiFi when updating. Try using an ethernet cable instead.
    • Turn off any security software that may be interfering (UAC, Antivirus, Firewall).
    • Change the installation repository (from C: to D: for instance) or try creating a new installation folder in the drive of your choice (for instance create "MSFS" in your C: drive)

    Used task manager to close MSF 2020

    completely shut down machine,

    Restarted, went to start, pressed icon for MSF 2020 and it started to download content, so far so good

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  1. Anonymous
    2020-08-18T08:04:56+00:00

    I imagine this is the issue Neil is having. I am having the same problem.

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  2. Anonymous
    2020-08-18T07:29:21+00:00

    Hey there, Neil

    Are you able to upload a screen capture of what you are seeing?

    It will be better if you upload the screenshot of the product page that shows the exclamation mark.

    Regards,

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  3. Anonymous
    2020-08-18T06:58:47+00:00

    It would appear that parts of the installation are complete but has not installed the two items I described and has an exclamation mark next to them? I'm AEST so all should be good.

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  4. Anonymous
    2020-08-18T06:50:10+00:00

    Hey there, Neil

    Welcome to the Microsoft Community forums. I am Nathan, an Independent Adviser.

    While the game is set to release today, it is being released at different times depending on where you live in the world.

    U.S. Eastern: 12 a.m. EDT / 4:00 a.m. UTC

    U.S Central: 12 a.m. CDT / 5:00 a.m. UTC

    U.S Central: 12 a.m. CDT / 7:00 a.m. UTC

    United Kingdom: 12 a.m. BST / 11:00 p.m. UTC

    Central Europe: 12:00 a.m. CET / 10:00 p.m. UTC

    Australia: 12:00 a.m. AEST / 11:30 p.m. ACST / 10:00 p.m. AWST / 14:00 p.m. UTC

    India: 12:30 a.m. IST / 6:30 p.m. UTC

    These times, and dates, above were taken from Windows Centrals article here:

    https://www.msn.com/en-US/news/technology/micro...

    Hope this helps,

    Regards,

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