Good day! I'm Raniel, an Independent Advisor and a Microsoft user like you.
Were you able to check if your machine is up-to-date with the latest security patches from Microsoft?
Can you try to enable the built-in administrator account and see if you'll be able to launch the game:
- Press Windows+R on your keyboard and type "cmd" then press OK
- On the command prompt window, type
net user administrator /active:yesand press Enter - Perform a reboot, login to your admin account.
- Once done, try to launch sea of thieves
- If it still won't launch, temporarily disable your antivirus and try again.
You may also re-register Windows apps
- On your search bar, type "Windows PowerShell" and select Run as administrator
- Type the command:
Set-ExecutionPolicy Unrestricted and press Enter
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} and press Enter
- Close the powershell window and go to C:/Users/yourusername/AppData/Local and look for the folder "TileDataLayer" > delete the folder if found (skip to the next step if the folder doesn't exist)
- Perform a reboot and check again
In case the issue still persist, I suggest that you perform the additional steps on this article for further troubleshooting: https://support.seaofthieves.com/hc/en-gb/artic...
I hope this helps.
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