I received a similar email and I called the number to cancel any payment and block my card from being used again. SUPPOSEDLY! I only gave them my email address, which they already had and they said a fraudulent charges was being initiated from Russia and/or Germany.
They wanted me to go to a website and download something and that is when I refused. Btw, the voice on the phone sounded like he was from Russia. I am sure it was just a scam but I am a little worried about them being able to charge my account $499.99.
Any suggestions?
I have been checking my credit card statement, and no charges have been seen on it and I have recieved at least 4 emails stating they have charged the 499.00 I also tried to spoof microsoft and they refused to accept the spoof request, I believe Microsoft needs to followup on all the scams from this one and that email will be cancelled in November and other scare tactics from scamers come on Microsoft help your customers with followup with scamers and let us know what you are doing to smash them.