iPhone to PC photo transfer via USB stops after seconds

This did initially not work for me, but what eventually solved it was to unplug and plug back in the cable after doing the "Keep original" step.

Method 2 - netsh and winsock reset

1. Run Command Prompt as administrator. You can do so by pressing Windows key + X and choosing Command Prompt (Admin) from the menu. In addition, you can type cmd in the Search bar and right click the Command Prompt and choose Run as administrator.
2. Type netsh in Command Prompt and press Enter.
3. Next type winsock reset into Command Prompt and hit Enter to run it.
4. After the process is completed you’ll be notified and then you just need to restart the computer for changes to take effect.

Hi there,

Tested this method. This puts me back to the time before the Apple USB update in WIndows 10 of yesterday morning:

Copy job starts and ends inside ca. 10 seconds, than abruptly stops. The copy job windows simply disappears, but the iPhone is still connected and you can restart the job.

Interesting... :-) but no solution.

On to #3

Dear All,

I tested with my notebook. I have the same message as well. The transfer started and after a minute or so it ceased to work and the same message appears.

I guess this affects almost all users - I am using Windows 10 Professional (German) whereas my friend is using Windows 10 Professional (EN) and we have the same problem.

It would be great if Microsoft could give a solution to this.

Thank you.

Best regards

Ashar

Okay, I see. Kindly try these several steps to figure out the trouble that causes this issue:

Method 1 - SFC scan
Please run System File Checker by doing the following steps:

1. Open Command Prompt as an administrator, very often referred to as an "elevated" Command Prompt.
2. Type the command below and then press Enter.
   sfc /scannow

Note: sfc /scannow will inspect all of the important Windows files on your computer, including Windows DLL files. If System File Checker finds a problem with any of these protected files, it will replace it.

3. Restart your computer.

Check if it resolves the issue, if not, proceed to next method.

Method 2 - netsh and winsock reset

1. Run Command Prompt as administrator. You can do so by pressing Windows key + X and choosing Command Prompt (Admin) from the menu. In addition, you can type cmd in the Search bar and right click the Command Prompt and choose Run as administrator.
2. Type netsh in Command Prompt and press Enter.
3. Next type winsock reset into Command Prompt and hit Enter to run it.
4. After the process is completed you’ll be notified and then you just need to restart the computer for changes to take effect.

If it still doesn't resolve the issue, proceed to the next method.

Method 3 - update or reinstall driver

1. Open Start Menu.
2. Type Device Manager and Open it.
3. Double-Click on the Portable Devices.
4. Under this category, right-click on the driver and select "Update Driver".
5. Next select "Search Automatically..."
6. Restart your computer.

If that doesn't work, kindly try this:

1. Open Start Menu.
2. Type Device Manager and Open it.
3. Double-Click on the Portable Devices.
4. Under this category, right-click on the driver and select "Uninstall driver".
5. Next right-click on the category and select "Scan for hardware changes".
6. Restart your computer.

If the issue is still there, go to last method I have.

Method 4 - Windows Updates

1. Open Start Menu.
2. Type Windows Updates and open it.
3. If the are pending updates, kindly install them.
4. Restart your computer.

Please let me know if that helps.

Hi SvenMBL,

I'm Benedict, an Independent Advisor and a Microsoft user like you. Sorry to hear that, I'm here to help and work with you in your concerns.

I do apologize for the inconvenience. Kindly check if there are available updates to install in the Windows Updates.

Best Regards,

Benedict P.

Independent Advisor