Task View (Alt+Tab) background bug after updating to Windows 10 Version 2004

Anonymous
2020-08-06T10:19:30+00:00

I have a bug that started after installing the May 2020 update of Windows 10. When in Task View the background becomes distorted, like the image below. (Not my screenshot, but exactly the same problem).

I can fix it temporarily by manually updating the Intel UHD 630 driver, to the exact same driver currently installed, but problem reoccurs after a reboot. I think the problem has to do with the Windows update and not the driver.

Any suggestions on how to fix this?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-04T15:49:38+00:00

    My computer (ThinkPad X1 Carbon 7, 4K Display, Intel(R) UHD Graphics (620)) gets the same issue.

    I also observe that whenever I switch to an image processing app (i.e. MS Paint 3D, MS Photos) with an image opened therein, the image will be at first displayed in a shinked space (left half) like the wallpaper posted in the first post in this thread, and is then stretched to the full space as normal.

    I guess these issues are caused by the Intel graphics driver.

    Current configuration:

    OS Name    Microsoft Windows 10 Pro

    Version    10.0.19042 Build 19042

    System Model    20R10015US    

    System Type    x64-based PC    

    System SKU    LENOVO_MT_20R1_BU_Think_FM_ThinkPad X1 Carbon 7th    

    Processor    Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz, 1608 Mhz, 6 Core(s), 12 Logical Processor(s)    

    BIOS Version/Date    LENOVO N2QET33W(1.27 ), 2020-10-08    

    SMBIOS Version    3.2    

    Embedded Controller Version    1.14    

    BaseBoard Version    SDK0J40697 WIN   

    Hardware Abstraction Layer    Version = "10.0.19041.488"

    [Display]

    Item    Value   

    Name    Intel(R) UHD Graphics

    PNP Device ID    PCI\VEN_8086&DEV_9BCA&SUBSYS_229217AA&REV_04\3&11583659&1&10   

    Adapter Type    Intel(R) UHD Graphics Family, Intel Corporation compatible   

    Adapter Description    Intel(R) UHD Graphics   

    Adapter RAM    1.00 GB (1,073,741,824 bytes)   

    Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igd12umd64.dll   

    Driver Version    27.20.100.8729  

    INF File    oem20.inf (iCML_w10_DS section)   

    Color Planes    Not Available   

    Color Table Entries    4294967296   

    Resolution    3840 x 2160 x 60 hertz   

    Bits/Pixel    32   

    Memory Address    0xE9000000-0xE9FFFFFF   

    Memory Address    0xC0000000-0xCFFFFFFF   

    I/O Port    0x0000FFC0-0x0000FFFF   

    IRQ Channel    IRQ 4294967273   

    Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_F4ADEB80F59BEEC6\IGDKMD64.SYS (27.20.100.8729, 25.82 MB (27,071,216 bytes), 2020-10-05 21:49)

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  2. Anonymous
    2020-10-27T22:39:26+00:00

    Could you fix the problem?

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  3. Anonymous
    2020-08-07T02:43:23+00:00

    Hi NeyLive,

    Thank you for your patience. I'm running out of ideas now and can no longer assist you with this issue, but another expert should be with you shortly who can help you on this.

    I apologize for not being able to help you on this issue you encountered.

    Keep safe always.

    Sincerely,

    Antonio

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  4. Anonymous
    2020-08-07T02:26:57+00:00

    My current Windows 10 build is 19041.423

    It is up to date, including that that cumulative patch. It did not fix the issue.

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  5. Anonymous
    2020-08-07T00:44:46+00:00

    Hello NeyLive,

    Thanks for the update. What is the build of your Windows 10 version 2004 right now? There was a cumulative patch of version 2004 released last July 31, please see link below - https://support.microsoft.com/en-us/help/4568831 . You can try to update on that build to check if it fixes this issue.

    Please let me know if you need further assistance.

    Keep safe always.

    Sincerely,

    Antonio

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