Share via

In-built microphone stopped working in Asus Vivobook 14 .

Anonymous
2020-08-06T20:15:20+00:00

I used my microphone for one of my project till yesterday morning. The project was heavy, it involved all in all microphone usage and the project got hanged several times but still microphone was working.

Later, when i turned on my laptop yesterday noon for a meeting it was unable to hear me, I've tried all the given solutions by you for other similar queries but nothing has worked.

What currently happening is when I'm trying to record on my voice recorder the output is like a old antenna television 'no network' sound for the entire recording. Please help! I've a serious project.

What I feel is there're two possible reasons: First, might be all that heavy project involving my microphone has resulted in all this; Secondly, due to windows upgrade

It also feels like some hardware error but I used my laptop at a interval of 10 hours and in between the laptop was carefully placed on my table 

***Original title: In-built microphone in Asus Vivobook 14 Windows 10 suddenly stopped working.***

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2020-08-07T12:33:35+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as the Audio of the PC is not working. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Version and Build of Windows 10 installed on the PC? (Type winverin Windows search/Run command)
    • What app/program do you use to create the Projects and conduct meetings?

    Let us try few steps

    Run the troubleshooter.

    Select the Start button, and then select Settings>Update & Security> Troubleshoot > Additional troubleshooters > then from the list select Recording Audio> Run the troubleshooter.

    If the issue persists, then perform the steps as mentioned in these articles:

    Fix microphone problems

    [Notebook] How to fix the Sound (Speakers/Microphones) problems on ASUS laptops – Troubleshooting

    Let us know the results. If the issue persists, we will certainly assist you further.

    Aditya Roy

    Microsoft Community – Moderator

    6 people found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more