BSOD: System_Thread_Exception_Not_Handled

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BSOD: System_Thread_Exception_Not_Handled

Anonymous

[Edit]: I never really found the exact cause of it beyond the fact that it was definitely hardware related. Maybe software related, too, but primarily hardware. I've had to change every part to rule different things out and since yesterday ( as of writing this ) I did not get a single BSOD after having changed the last parts that I thought would be necessary and went on to do what would normally easily cause me a BSOD, yet it did not.

In conclusion: Some of my hardware were "dying", so replacing them with working ones seems to have worked. For now anyway. I will continue to observe, but for the time being, this issue is resolved.

Thanks for trying to help.

--

Hey.

Right, so I finally have had enough of these BSOD's that I've been getting and since anything I've tried to do hasn't helped ( keeping drivers up-to-date, changing RAM, changing CPU, changing GPU, any dust from inside the computer cleaned, ran Memory Diagnostics although my PC had BSOD'd before I could see the results of it, have ran SFC several times in the past, to name some. I may have done something else, too, but I can't remember right now ), so I've finally decided that as my self-help hasn't helped, maybe somebody might be able to.

To clarify, this isn't the first and only type of BSOD I've got, but it's one of them. Looking at the "Troubleshoot blue screen errors" support that you have and of the BSODs listed there, I've received the following BSODs over the course of several months

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
IRQL_NOT_LESS_OR_EQUAL
SYSTEM_SERVICE_EXCEPTION

and doing a quick google on a list of BSODs I've additionally received the following ( though the ones I mention it specifically, I might remember wrong )

KMODE_EXCEPTION_NOT_HANDLED ( Might remember wrong with this and may have not received it )
UNEXPECTED_KERNEL_MODE_TRAP ( Pretty sure about this )
KERNEL_MODE_EXCEPTION_NOT_HANDLED ( This is the same as the one above, isn't it? Either way, kind of sure, but may be wrong )

There may or may not be others, but here's some I've received. I'll provide the minidump I got few minutes ago from my recent BSOD, but I've some other DMP files as well if they are of interest, most being from the 8th and one from 2nd of this month ( August ).

For my PC specifications, I'll list them below - not sure how many of them are relevant to the matter at hand, but I'll post them regardless:

Edition: Windows 10 Pro
Version: 1909
System type: 64-bit
RAM: 16 GB RAM
Processor: AMD FX(tm)-8350 Eight-Core Processor 4.00 GHz
GPU: NVIDIA GeForce GTX 970

And finally, here's the minidump I've put on OneDrive:

Minidump

Hopefully this will help.

Thank you in advance.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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6 answers

Answer 1

If it frequently happens while in gaming. This might be an issue with graphics or power-related issues. Try to clean install your graphics card drivers.

I suggest using this application to uninstall current drivers.

Display Driver Uninstaller

https://www.guru3d.com/files-details/display-dr...

Run the application from Safe mode.

https://support.microsoft.com/en-us/help/12376/...

Select Clean and restart

Once the drivers are uninstalled

Install the latest Graphics Card driver

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

There was just one little windows update and I see two other small drivers needing updates ( updating as we speak ) but even with everything updated, I've got BSODs which really leads me to the one suspicion I've had for a long time now: it's a hardware issue. I'm inclined to believe it would do with my hard drives, but who knows. Registery maybe? I've been thinking of just making a clean boot and try again. If it wouldn't work, I think it'd be a clear sign as any could be that it's a hardware issue.

I'll update after I've done updating and if any BSODs continue happening - which I believe they will.

To also note: They seem to happen more frequently when I play resource intensive games, though not always just then, whereas things are usually fine when I'm not doing anything very intensive. I can and have experienced BSODs from much less, which I suppose further makes me believe that the issue would be hardware related.

Answer 3

Jan J.23 13,410 Independent Advisor

I checked all the new dump files, but they still didn't provide the exact device or drivers that is causing the BSOD.

I suggest manually update all your driver from the manufacturer's site.

Download windows updates.

Check for any signs of hardware issues.

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Answer 4

Hey.

Thanks for responding. I'll have a look at the Driver Verifier. The Troubleshoot Bluescreen doesn't help me unfortunately.

Also, I had another BSOD of the SYSTEM_SERVICE_EXCEPTION kind. I'll add the minidump here.

OneDrive link to minidump

I'll update once I've used the Driver Verifier.

Update:

Driver Verifier done. I got 2 minidumps. Here you go:

Minidump 1

Minidump 2

Oh yeah. When I got the BSOD during the whole driver verifier process, with the DRIVER_VERIFIER_DETECTED_VIOLATION it said

"What failed: SmartDefragDriver.sys"

I got this BSOD twice.

After trying to boot into Safe Mode with Networking, I got a KERNEL_SECURITY_CHECK_FAILURE BSOD.

Hope this all helps.

Answer 5

Hi and thanks for reaching out. My name is Jan an independent Microsoft Advisor and a user like you. I'll be happy to help you out today.

I checked the dump files and ntkrnlmp.exe cause it. This can be a driver or a hardware issue. The files didn't provide the exact drivers that are causing the error.

I'd suggest that you first backup your data just in case

if you are overclocking, you should revert any changes and set all setting to default.

Troubleshoot Bluescreen - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

https://support.microsoft.com/en-us/help/14238/...

Driver Verifier-- tracking down a misbehaving driver.

https://answers.microsoft.com/en-us/windows/for...

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BSOD: System_Thread_Exception_Not_Handled

6 answers