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This happened ever since last Friday. I have never encountered this problem before.
After startup, somewhere between 0 mins to 5 mins, my laptop shows "Hibernating" followed by "locking" then it just shuts down. Sometimes it just shuts down without the locking screen.
For the past few days I was able to get past this by fiddling with my battery and power settings but today nothing seemed to worked, and is even worse than the past few days.
My laptop is a Asus Vivobook S14, if you know of solutions, please help, I would greatly appreciate it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sorry for being so persistent, but the Hibernating screen appears for only a split second. I can see the word Hibernating for a very short amount of time before seeing locking and my whole laptop shuts down. I do not have the time to do a hard reset. Is there perhaps any other way?
Hi Rage,
My name is Jocelyn, an independent advisor and a fellow Windows 10 user like you. I'll be glad to help you today.
My apologies for the trouble this has caused.
Did you notice any system setting changes prior to the issue?
Did you the latest updates for Windows 10?
Have you checked if this happens in Safe mode?
Click the Start button, then select Settings.
Select Update & Security > Recovery .
Under Advanced startup, select Restart now.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or press F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or press F5 for Safe Mode with Networking.
If it works in Safe mode, please update your drivers.
Click on the Search box on the task manager and type Device Manager.
In the Device Manager, expand the category “Display adapters”, right-click your graphics card and "Update driver".
Follow the instructions.
Restart PC and check.
Let us know if you need further help.
Best,
Jocelyn
Coincidentally, I saw that thread before and tried out everything that could have worked, but some couldn't properly execute before my laptop shuts down by itself, and that's why I made this thread.
After re-reading, it seems that many people solved it by removing their battery? However, the battery in mine is unremovable, do you perhaps have any tips on this? Thanks.
I have installed the latest Windows updates and didn't find anything different in my settings. It just suddenly happened the next morning when I woke up to use my laptop.
Unfortunately, I have tried both booting up in safe mode and attempting to update my drivers but nothing worked.
Even in safe mode, this thing still happens, but it took a bit longer than normal mode.
When I tried updating my drivers, it said that it can't find any updates and when I checked with my graphics card website there's no new drivers update either.
I have also read that thread from the Microsoft link below and removing the battery seems to works for many.
https://answers.microsoft.com/en-us/windows/for...
I understand that in your case your battery is unremovable. And I have found a video from youtube that you can try to resolve this issue without removing your battery.
https://www.youtube.com/watch?v=ujgYFdeLkzU
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
