Share via

Xbox Wireless Controller Remove Failed

Anonymous
2020-08-15T19:09:52+00:00

Recently my Xbox One wireless controller has stopped connecting to my PC.

When I go to PC Settings and go to Bluetooth & other devices I see that there is an Xbox Wireless Controller already there, however when I try to remove this it says "Remove failed" after a few seconds.

I have tried going to Device Manager and uninstalling the device from there, but when I scan for hardware changes it just reappears so obviously isn't uninstalling.

I can't connect my controller through Bluetooth or USB anymore and it's very frustrating so any help would be appreciated.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2020-08-15T19:22:24+00:00

    HI Adam. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

    See fixes for Xbox One Wireless controller "Remove failed" error:

    https://www.reddit.com/r/Windows10/comments/bhy...

    https://superuser.com/questions/907337/windows-...

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    10+ people found this answer helpful.
    0 comments

3 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-08-16T11:55:59+00:00

    Hi Greg,

    I've tried my controller again this afternoon and it seems to be connecting straight away, so it looks like it's fixed it.

    Thanks for your help and quick responses.

    0 comments
  2. Anonymous
    2020-08-15T20:46:00+00:00

    Glad to hear it Adam. Keep me posted on your progress as I will be here to help until the case is resolved.

    0 comments
  3. Anonymous
    2020-08-15T20:40:12+00:00

    Thanks Greg,

    I had seen a different post on superuser.com, however this one does appear to have helped me.

    I'll double check tomorrow and update if it's still connecting for me or not.

    Thank you for your help.

    0 comments