Hi,
Thank you for writing to Microsoft Community Forums.
We understand the concern as the Zune software is not working in Windows 10 and you want to transfer the music file to the PC.
You can try and install it using Compatibility Mode and check.
- Download the
Zune Software.
- Try installing the software in the
compatibility mode.
- Launch the Zune software
- Click the Zune player
on the toolbar menu and then click the type of media you want to transfer from the device, such as Music, Videos, Pictures or Podcasts.
- Now select your preferred
media type, a list of the files saved on the Zune player will appear on the screen.
- Select
the files you want to transfer to the computer and drag them to the computer icon. The files will be transferred and saved to the Zune folder on the PC. Alternatively, you can right-click the highlighted files and select the “Copy to Collection” option to
copy the files from the Zune player.
Let us know the results. If the issue persists, we will certainly assist you further.
Aditya Roy
Microsoft Community – Moderator