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The system is exiting connected standby Reason: Input Mouse

Anonymous
2020-07-31T20:59:39+00:00

Hello folks,

I have newest Dell XPS 15 9500 with latest Windows 10 installed and there is bug with it.

Please read it very carefully bellow before copy & pasting standard M$ answer.

  1. Inside Device Manager -> Mice and other pointing devices all Power Settings are unchecked. In other words NO mouse can wake up my laptop, according to Windows Device Manager
  2. I put my laptop in sleep mode, then move mouse and it wakes up:

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          31.07.2020 22:41:57

Event ID:      507

Task Category: (158)

Level:         Information

Keywords:      (1024),(512),(4)

User:          SYSTEM

Computer:      DESKTOP-NBC0CF3

Description:

The system is exiting connected standby 

Reason: Input Mouse.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>507</EventID>

    <Version>9</Version>

    <Level>4</Level>

    <Task>158</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000604</Keywords>

    <TimeCreated SystemTime="2020-07-31T20:41:57.0801703Z" />

    <EventRecordID>4570</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="23648" />

    <Channel>System</Channel>

    <Computer>DESKTOP-NBC0CF3</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="EnergyDrain">0</Data>

    <Data Name="ActiveResidencyInUs">60930912</Data>

    <Data Name="NonDripsTimeActivatedInUs">0</Data>

    <Data Name="FirstDripsEntryInUs">0</Data>

    <Data Name="DripsResidencyInUs">0</Data>

    <Data Name="DurationInUs">60930912</Data>

    <Data Name="DripsTransitions">0</Data>

    <Data Name="FullChargeCapacityRatio">100</Data>

    <Data Name="AudioPlaying">false</Data>

    <Data Name="Reason">32</Data>

    <Data Name="AudioPlaybackInUs">0</Data>

    <Data Name="NonActivatedCpuInUs">0</Data>

    <Data Name="PowerStateAc">true</Data>

    <Data Name="HwDripsResidencyInUs">0</Data>

    <Data Name="ExitLatencyInUs">7</Data>

    <Data Name="DisconnectedStandby">false</Data>

    <Data Name="AoAcCompliantNic">true</Data>

    <Data Name="NonAttributedCpuInUs">0</Data>

    <Data Name="ModernSleepEnabledActionsBitmask">0</Data>

    <Data Name="ModernSleepAppliedActionsBitmask">0</Data>

    <Data Name="LidOpenState">true</Data>

    <Data Name="ExternalMonitorConnectedState">true</Data>

    <Data Name="ScenarioInstanceId">18</Data>

    <Data Name="IsCsSessionInProgressOnExit">false</Data>

    <Data Name="BatteryRemainingCapacityOnExit">84292</Data>

    <Data Name="BatteryFullChargeCapacityOnExit">84292</Data>

    <Data Name="ScenarioInstanceIdV2">16</Data>

    <Data Name="BootId">8</Data>

    <Data Name="InputSuppressionActionCount">0</Data>

    <Data Name="NonResiliencyTimeInUs">60930912</Data>

    <Data Name="ResiliencyDripsTimeInUs">0</Data>

    <Data Name="ResiliencyHwDripsTimeInUs">0</Data>

    <Data Name="GdiOnTime">0</Data>

    <Data Name="DwmSyncFlushTime">0</Data>

    <Data Name="MonitorPowerOnTime">272211</Data>

    <Data Name="SleepEntered">false</Data>

    <Data Name="ScreenOffEnergyCapacityAtStart">84292</Data>

    <Data Name="ScreenOffEnergyCapacityAtEnd">84292</Data>

    <Data Name="ScreenOffDurationInUs">60946650</Data>

    <Data Name="SleepEnergyCapacityAtStart">0</Data>

    <Data Name="SleepEnergyCapacityAtEnd">0</Data>

    <Data Name="SleepDurationInUs">0</Data>

    <Data Name="ScreenOffFullEnergyCapacityAtStart">84292</Data>

    <Data Name="ScreenOffFullEnergyCapacityAtEnd">84292</Data>

    <Data Name="SleepFullEnergyCapacityAtStart">0</Data>

    <Data Name="SleepFullEnergyCapacityAtEnd">0</Data>

  </EventData>

</Event>

Windows for home | Windows 10 | Sleep and Power on, off

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11 answers

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  1. Anonymous
    2020-08-01T04:57:44+00:00

    Yes, I did the stuff. I'm with Windows since 1995 and it is not related to mouse / keyboard unfortunately. This is specific behavior of S0 Standby.

    C:&gt;powercfg -devicequery wake_armed

    Goodix fingerprint

    So you can see that nothing but fingerprint sensor can wake up my laptop. Well, timers / windows updates can - but this is different story. Sorry guys for bothering you, and if this is now standard behavior of all modern Windows laptops, I'm better switching to Mac

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  2. Anonymous
    2020-08-01T04:12:39+00:00

    Hey William, yes, I'm 100% sure it is this modern shiny "S0 Modern Standby". I'm reading tons of negative feedback on Dell forums, cause they also removed S3 from BIOS and Microsoft removed Registry Option with 2004 Update. So owners of modern Dell laptops mostly stuck here guys :(

    I'm strictly against S0, because as I mentioned in https://www.dell.com/community/XPS/How-to-Disable-Modern-Standby-for-XPS-15-9500/m-p/7661294#M66880 "I have various issues with it, random wake up, battery drain, overheating in a bag while commuting, sleeping problems at the end of the day... cause it just wakes in the middle of the night. This feature is absolutely disaster for laptops. I have smartphone which has this feature and laptop serves for different purpose "

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  3. Anonymous
    2020-08-01T05:07:04+00:00

    No problem. Let us know if you need anything else.

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  4. Anonymous
    2020-07-31T22:09:37+00:00

    Changing the power model in the BIOS does not require reinstalling the OS as these are changes made at firmware level, the intermediary between the OS and hardware. If enabling S3, you will need to see if there is a corresponding setting for USB resume or something named to that effect.

    Hey William, thanks for the reply. Unfortunately I'm unlucky owner of new Dell XPS 15 9500... For some reason they decided to remove "redundant S3 Option" from BIOS. Crazy Dell.

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  5. Anonymous
    2020-07-31T21:17:21+00:00

    Hi and thanks for reaching out. My name is William. I'm a Windows technical expert. I'll be happy to help you out today.

    The mouse is likely sharing the same power bus with the keyboard. If you are using a hub, then you would need to disable both in Device Manager (that is, the KB and the mouse). Otherwise, you would need to disable the USB hub itself from waking the system.

    Also, it may be a shortcoming of the motherboards architecture, especially if it is a laptop as components are vying for space and the USB ports may be sharing the same internal power bus. If so, you may be able to disable that in the BIOS instead.

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