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That pesky "Other people are still using this computer" warning when I try to shut down

Anonymous
2020-08-25T08:48:23+00:00

After I've been using my computer I sign out of my account (a local user account or a local admin account - I don't use a Microsoft account for login), and then try to shut down from the power button at the bottom right of the login screen,

It often gives me the warning about other users being logged in, even though I only turned the computer on a short while, and only logged into the one account.

I have a number of local user and local admin accounts on this computer. But there is no indication in the list of users at the bottom left of the login screen to show which user(s) is/are still logged in.

So I have to log in as another user (at random, since I don't know which one(s) is/are logged in), click the Windows Start button, and click the account/user name, which will bring up a list of all other users, and indicate which one(s) is/are signed in.

I then have to log out, log back in as each signed in user, and then sign out of that account.

Question 1: Why are there other users logged in, and how can I prevent that from happening ?

Best answer to Q1 so far: This appears to be because "Use my sign-in info to automatically finish setting up my device after an update or restart" is set. I turned that off for all user accounts and haven't seen this problem again - that's around three weeks.

Question 2: Why doesn't the login screen indicate which users are already signed in ?

Still waiting for an explanation

(I've used sign in/login interchangeably here, as I'm not aware of any difference)

Personal (not company) Dell Inspiron 15R N1150 with Windows 10 Home (64-bit) Version 2004, build 19041.450 (recent fresh install onto unformatted HDD using a newly createdWindows 10 installation bootable USB, automatic updates enabled). Connected to home (private) network, not using domains.

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Van S 23,660 Reputation points Independent Advisor
    2020-08-25T09:11:39+00:00

    Hi, I am Van. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    To start, you can manage your list of users by going to task manager. Just click start menu then type task manager.

    Under task manager click on the users tab. You will see there all connect or signed in users. Then right click on the users you need to signed out, then click disconnect.

    If you need to delete or remove some unnessesary user. Click start menu or the windows logo on the lower left corner of your screen. Then type computer management. Choose Local Users and Group on the left panel. Click on Users, then right click on any users you need to remove, then click delete.

    Please feel welcome to reach out to me with any questions you may have in the future. I would be more than happy to help!

    Best regards,

    Van

    5 people found this answer helpful.
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  2. Anonymous
    2020-08-25T09:22:53+00:00

    Thanks, I wasn't aware (or more precisely, I'd forgotten) that I can sign other users out via task manger, so I've learnt something.

    But wouldn't I have to be logged in as an admin user to do that ? (That's now Question 3)

    However, using task manager to log other users out doesn't answer either question 1 or 2.

    2 people found this answer helpful.
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  3. Anonymous
    2020-09-19T05:42:34+00:00

    It's been around three weeks and I haven't seen that pesky "Other people are still using this computer" warning again when I try to shut down.

    So Brink's "You can turn off theUse my sign-in info to automatically finish setting up my device after an update or restart setting to stop this when the computer automatically restarts for an update." seems to have resolved the main problem (question 1) for me.

    (Brink's reply was the 7th post on page 1of the topic that Van Dennis linked to, i.e. https://www.tenforums.com/user-accounts-family-safety/96025-windows-10-last-user-remains-logged-after-reboot.html , dated 6 Nov 2017) 

    Question 2 remains unanswered.

    1 person found this answer helpful.
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  4. Anonymous
    2020-08-25T11:39:41+00:00

    It's my own computer. I use several different accounts to keep work and hobbies separate. I should perhaps have mentioned that it's Windows 10 Home. I'll add that to the note at the bottom of my first post if I can.

    Regarding your answer to question 1, thank you. I'd overlooked the "Use my sign-in information to automatically finish setting up my device after an update or restart" switch at the bottom of Settings > Accounts > Sign-in Options. It's on, which I think was the default, for at least one of the account's that are usually still signed in. I'll change that and check all the other account and see if that resolves the problem.

    The link you gave for question 2 doesn't cover my problem. I can already see all the user accounts at the bottom left of the sign-in page. The problem is that there's no indication of which one(s) is/are still signed in. That link doesn't give a way to display that, unless I missed it.

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  5. Van S 23,660 Reputation points Independent Advisor
    2020-08-25T09:54:36+00:00

    Hi Pete,

    Yes you should have an administrative privilege to manage your local users. May I ask if the machine is a shared company PC or this is your personal PC.

    To your Question 1 & 2, I would recommend taking a look at the link below:

    1. https://www.tenforums.com/user-accounts-family-...
    2. http://woshub.com/how-to-show-all-users-account...

    There, you can find other users who may be experiencing a similar roadblock.

    Please do get back to us if you have any further inqueries.

    Best regards,

    Van

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