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Windows 10 Update, June 2020 1909: Printer issue is still not resolved

Anonymous
2020-06-18T01:58:53+00:00

My printers stopped working after the last Windows 10 update. Unfortunately, I was unable to remove the specific KB update that created the problem because it was no longer listed after the version update .

I just installed the latest version in the hope that the printer problem would have been fixed, but still nothing works.

I have fixed the print queue but not even Microsoft Print to PDF works.

Any suggestion?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-08-20T01:03:44+00:00

    Hi,

    This article contains the complete list of optional update which would solve the issue.

    https://focalx.com/blog/2020/06/windows-10-printing-issue-after-june-2020-update/

    Don't know why Microsoft never incorporated these optional update into one of the required update.

    Peter.

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  2. Anonymous
    2020-08-11T17:10:13+00:00

    Hi  i am vijai, I am working  desktop support Engg.  we have used SATO cln4x printer.it connect to USB port. But it some time printer not print , once restart computer, printer working fine.kindly find the attached snap for your reference. 

                

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  3. Anonymous
    2020-07-16T13:14:51+00:00

    I have uninstalled and reinstalled 3 times, multiple shut downs, my Canon will NOT print. I've been a loyal windows customer since the beginning but at this point, Apple is looking really good!  This is the 3rd printer that this has happened to (Printer is offline and never freaking comes back!) since we started with Windows 10. I thought it was HP's problem and went and bought a canon! No, its' just another Windows 10 mess up!

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  4. John DeV 165.2K Reputation points Independent Advisor
    2020-06-18T22:21:46+00:00

    Hello JessicaBrown9,

    I noticed you reported my response does not resolve the issue, and I want to make sure I answered your question completely and accurately. Please check for new updates now. Microsoft recently released KB4567523 to address the printing issue.

    https://support.microsoft.com/en-us/help/456752...

    I hope this helps! Please let me know if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

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  5. John DeV 165.2K Reputation points Independent Advisor
    2020-06-18T02:05:50+00:00

    Hello JessicaBrown9,

    I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you have a problem with printer not working. Some users already reported this issue which their printer stop working after installing the recent updates. Microsoft is already aware of the issue and working a patch to be deployed in the next update.

    Microsoft already released out-of-band cumulative updates for multiple versions of Windows 10 to address a known printing issue. We recommend you only install this optional update if you are affected by this issue.

    • Windows 10, version 1909 (KB4567512)

    • Windows 10, version 1903 (KB4567512)

    • Windows 10, version 1809 (KB4567513)

    • Windows 10, version 1803 (KB4567514)

    Go to Microsoft Update Catalog

    https://www.catalog.update.microsoft.com/Home.aspx

    Type the KB number that corresponds to your Windows Version

    Download the Update but make sure to check the Windows version and System Type.

    x86=32bit

    x64=64bit

    Install the Update. Restart your Computer.

    If it doesn't work, Please consider to reinstall your Printer again.

    https://support.microsoft.com/en-ph/help/401540...

    Press Start then search Settings

    Select Update and Security > View update history

    Click Uninstall Updates

    Please take a screenshot and post on your next reply

    I hope this helps! Please let me know if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

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