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Updated to Win10 version 1909 - now USB serial converter does not function

Anonymous
2020-09-14T20:35:02+00:00

Updated to Win10 version 1909 - now USB serial converter does not function.

The 'ports' section of device manager has been removed in this version of windows, and the application I am using requires a COM port be associated with a USB device. (Keyspan USB to Serial adapter - USA-19H)

How does one go about adding a COM port to a USB device?  I have attempted to 'add legacy device', however, nothing returns for USB Serial device. Also, there is no 'port' tab in the properties of these USB devices.

I have also tried to manually install driver from the vendor, but windows will not accept it; "The best drivers for your device are already installed"

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-09-14T22:57:11+00:00

    Thank you for your response. The drivers you have linked are the ones that are currently installed. 

    Thanks!

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  2. Anonymous
    2020-09-14T22:15:01+00:00

    Hello,

    My Name is Chander and I am Independent Advisor and a fellow Windows 10 user like you.

    Please try to uninstall the device and download and install the following driver -

    https://assets.tripplite.com/drivers/usa-19hs-d...

    Let meknow how it goes?

    1 person found this answer helpful.
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  3. Anonymous
    2020-09-15T12:44:28+00:00

    I'll leave this question to my fellow experts. I'm pretty sure they have other ideas to resolve this for you.

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