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Graphics drivers won’t install

Anonymous
2020-09-10T23:35:55+00:00

So, I accidentally deleted my graphics card drivers (NVIDIA card), so I downloaded the installer for the drivers. However, when I run the installer, It lets me choose my directory, then shows a progress bar saying “after files are copied, installation will continue”. When the progress bar finishes, the files at the directory are deleted and then nothing happens. No error message, no nothing. Any way I can install the drivers?

P.S the graphics card does NOT show up in Device Manager

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-09-11T01:13:57+00:00

    Hello NovaThings,

    **Please try to Check for updates and install any available updates.

    Press Start > Settings > Update & security

    **Please try to check in Device Manager > Other Devices

    You might see an Unknown Device. Right click it and choose to Update this driver. If it doesn't work, click Uninstall device. Check the box to "Delete the driver software for this device".

    Reboot your computer

    Sincerely

    John DeV

    Independent Advisor

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  2. Anonymous
    2020-09-11T21:03:46+00:00

    Hello NovaThings,

    Thank you for updating me that information. I'm sorry it didn't resolve the issue.

    Please try to remove completely the graphics driver then immediately install the newest ones from the manufacturer's support page.

    Uninstall the Display Drivers using DDU

    https://www.guru3d.com/files-details/display-dr...

    Download and install the newest graphics driver from the manufacturer's page

    If it doesn't work, You may need to consider to Reset your PC with keep my files options. Please refer to the support article for more details.

    https://support.microsoft.com/en-us/help/12415/...

    Sincerely

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2020-09-11T00:05:01+00:00

    The GeForce Experience installer doesn’t work either, with the same problem

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  4. Anonymous
    2020-09-11T00:04:08+00:00

    My graphics card is a Nvidia Geforce GTX 980

    It worked fine until earlier today when I uninstalled the driver.

    No, It did not show up in device Manager

    No, the installer still didn’t work after a reboot.

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  5. Anonymous
    2020-09-10T23:54:31+00:00

    Hello NovaThings,

    I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem installing your graphics driver. When was the last time it was working properly? What is the make and model of your device? What is the model of your Nvidia graphics card?

    Please try to restart your PC then check again Device Manager

    Under View tab > Show hidden Devices

    Expand then Right click Display adapters > Scan for hardware changes

    Check If your Nvidia graphics driver will appear.

    You may try to temporary disable your antivirus or anti-malware software then try to run the installer again.

    Please try to perform clean boot of Windows then run the installer again.

    https://support.microsoft.com/en-us/help/929135...

    If you have GeForce experience on your system, Press Start then search GeForce Experience > Select Drivers tab > Download

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

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