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windows 10 globe icon indicates no internet access when there is access

Anonymous
2020-09-10T13:59:36+00:00

With the last couple of Windows 10 updates, I have encountered a problem/bug with the internet icon globe display indicating no internet access when in fact I have internet access for the most part.  It looks like this has been an issue for years.  With the past updates, I just kept restarting my computer until the issue resolved itself but is there a better way to correct the problem?  As stated, for the most part I have internet access but there are a few programs that will not run because they do not detect an internet connection.

Thanks in advance for any advise given.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-09-20T10:35:05+00:00

    I have four windows 10 computers at home, and they all had this problem.  They did not all break at the same time -- it looks like each one broke the last time the network connection was changed, for example from wired to wireless, or to a different wi-fi.

    I fixed  all of the broken computers with this registry change (only the changed values are shown).

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

    This is just a workaround. More research is needed to find out what really caused the problem -- malware? defender? firewall? ISP? Something is preventing the computers from accessing www.msftconnecttest.com.

    60+ people found this answer helpful.
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  2. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-09-11T15:15:32+00:00

    Type ncpa.cpl in the search box, go to the TCP / IPv4 internet protocol properties of your connection, try to manually assign the following DNS Server addresses to the network card:

    8.8.8.8

    8.8.4.4

    Try to connect to the internet again and see if the situation improves.

    20+ people found this answer helpful.
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  3. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-09-11T13:05:55+00:00

    Hello cgraves (2),

    what version and build of windows 10 are you running?

    Open PowerShell or CMD and type ipconfig / all copy everything and post the result.

    Meanwhile, Try Network Reset: Settings> Network and Internet> Status, click Network Reset on the right side, follow the instructions.

    10+ people found this answer helpful.
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  4. Anonymous
    2020-09-10T15:07:04+00:00

    called-left message

    6 people found this answer helpful.
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  5. Anonymous
    2020-09-10T15:14:58+00:00

    called and left message and second time

    3 people found this answer helpful.
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