Hi and thanks for reaching out. My name is Bernard. I'm a Microsoft Windows expert and a Microsoft Windows fan like you. I'll be happy to help you out today.
I actually have the same problem as before and one of the root cause of this issue is that there are running apps in background that causes the issue, or there is a high CPU, Ram or Disk usage, nothing to worry follow the steps below and I hope that works for you.
Method 1. Do clean boot:
A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.
- In the search box on the taskbar, type msconfig and select System Configuration from the results.
- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab of System Configuration, select Open Task Manager.
- Under Startup in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager.
- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.
troubleshooting reference: https://support.microsoft.com/en-us/help/929135...
Method 2. Run memory diagnostic tool: Memory diagnostic tool is a RAM test to check if there is any issues with RAM.
- Press Windows key + R then type in mdsched.exe hit OK then restart the device.
Method 3. Set the PC to best performance:
Press windows key + Pause/Break (or go to file explorer and right click This PC and click properties)
click on Advanced system settings> Under Performance click settings> Click Adjust for best performance and click OK
Note: this will reduce all appearance settings you have but will optimize the performance of the PC.
Let me know how does it goes and I hope that helps.
Bernard
Independent Advisor