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My bluetooth headset only connects as mic, and not audio

Anonymous
2020-09-22T02:37:38+00:00

So today i booted up my pc and tried to connect my bluetooth headset to it, but, it connected as a mic, and not as a audio device.

Yesterday it was working just fine! I really dont know what happened

my headphones are WC-CH510, sony.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-22T02:59:20+00:00

    Hi Fabio! I'm Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    I recommend running the troubleshooter for hardware and devices with the headphones connected. This tool is designed to check for any misconfiguration on your drivers and repair them for you.

    In the search box on the taskbar,

    • Type audio troubleshooter, select Fix and find problems with playing sound from the results, then select Next.
    • Select the device you want to troubleshoot and then continue through the troubleshooter.

    You can also launch the troubleshooter from audio Settings.

    Select Start > Settings > System > Sound > Troubleshoot.

    Should the issue continue, you can refer to this support article for further troubleshooting. The link has steps on how to troubleshoot sound issues in Windows 10.

    https://support.microsoft.com/en-us/help/452028...

    Hope this helps

    Sincerely,

    Louie

    40+ people found this answer helpful.
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  2. Anonymous
    2020-09-22T13:16:27+00:00

    Hey Louie. I already tried that, but it didnt work.

    I think i know why headphones can't connect as audio, its because the stereo isn't connecting.

    I went into playback settings, right clicked the headphone's stereo and pressed "connect", but, nothing happened.

    Only the "hands free audio" is able to connect for some reason.

    20+ people found this answer helpful.
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  3. Reported
    Anonymous
    2020-09-23T01:23:52+00:00

    Hello Louie

    I would love if you would share my question to others! The more people to help, the better!

    take care

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  4. Anonymous
    2020-09-22T14:07:56+00:00

    There aren't any profiles in the bluetooth settings, only 1, the one i am connected to.

    6 people found this answer helpful.
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  5. Anonymous
    2020-09-22T13:56:55+00:00

    How can i find the other profiles for my headphones?

    4 people found this answer helpful.
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