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Server 2016 Std - BSOD - CRITICAL_PROCESS_DIED

Anonymous
2020-07-31T10:17:23.443+00:00

Hi Guys

I have a VM running server 2016 std on a Server 2016 std host.

This server is BSOD with CRITICAL_PROCESS_DIED and I cannot get it going again.

I've tried safe mode, SFC Scan, DISM revertpendingactions and updating host drivers to no avail.

if anyone could help it would be greatly appreciated

Windows for business | Windows Server | User experience | Other

2 answers

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  1. Anonymous
    2020-08-03T07:53:31.197+00:00

    Hi,

    Welcome to Microsoft Q&A.

    My understanding of your issue is the VM cannot boot normally and cannot boot into safe mode caused by CRITICAL_PROCESS_DIED. If any misunderstand, please feel free to correct me.
    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xef--critical-process-died

    I suggest trying some of the troubleshooting below and check if it makes any difference:

    Way 1 : If there is a healthy checkpoint on your VM, you can apply it so that your VM can normal boot from a previous checkpoint.

    Way 2 : You can replace the registry HIVE file in WinPE / WinRE using command prompt

    • Boot from repair mode (or with WINPE) . Open CMD
    • Go to \windows\system32\config (as C:\ or D:\ in WinPE or WinRE)
    • Backup the current system/software by :
      Ren system system_backup
      Ren Software Software_backup

      15064-5.png
    • Replace the system / software hive by :
      Copy D:\windows\system32\config\regback\software D:\windows\system32\config\software
      Copy D:\windows\system32\config\regback\system D:\windows\system32\config\system

      15132-6.png
    • Restart the server.

    Way 3 : Perform a System Restore

    • Search for “Create a restore point”.
    • Click the top result to open System Properties
    • Click the System Restore button in System Properties.
      15065-7.png
    • Select the restore point that you want to use on the VM.
    • Click the Next and Finish button.

    Please remember to accept the reply as answer if it helps.

    Best regards,
    Molly

    3 people found this answer helpful.

  2. Munjintsen 1 Reputation point
    2022-03-07T16:59:06.877+00:00

    Thank you!!!

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