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Logitech M325 mouse not working with Windows 10

Anonymous
2020-09-09T17:45:58+00:00

Hi.

I have a new Windows 10 laptop updated to v. 2004 (no more updates). I cannot get either one of my Logitech mice to work. I can't see a driver anywhere and they aren't on the supported list. How do I get one of my mice to work?  Thanks.

Windows for home | Windows 10 | Devices and drivers

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  1. Virginia M 40,825 Reputation points Independent Advisor
    2020-09-09T19:02:05+00:00

    Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems.

    Are you connecting the mouse via the Unifying receiver or via Windows Bluetooth?

    Have you downloaded the firmware update tool?

    Have you downloaded the latest options software?

    https://support.logi.com/hc/articles/3600247042...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

    Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

    Thoroughly research any product which is mentioned here before you decide to download and install it.

    4 people found this answer helpful.
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