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NetBT 4311 Error causing new computer to restart

Anonymous
2020-06-09T09:40:27+00:00

Hi there,

Recently built my first PC and I have been getting the following two 4311 NetBT errors which causes my PC to restart, this happens only when playing Valorant.

Windows 10 64 bit

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name. 

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C011010000250200C001000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name. 

I really have no idea what this means and trying to Google a fix has lead me nowhere. Any insight would be greatly appreciated. 

Thank you

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-09-03T14:11:17+00:00

    Hey -

    Think I've solved it and hope this can help y'all

    This was driving me absolutely nuts, same issue, random power cycling while playing certain games

    Thought it was GPU overheating, ruled out

    Then thought it was PSU issue, ruled out

    Figured it must be a software/net thing due to the error report

    Found threads on this error plaguing IT guys going back to 2000

    Noticed in my event log that it only began after I had installed NordVPN 

    Event completely turning off all services and it still occurred

    Did a full uninstall and it hasn't happened since

    Perhaps some recent driver issue with Windows 10 not playing nice with VPN services (?!)

    Not gonna pretend I know why this happens, and hopefully is fixed in the future

    Anyway, hope this helps anyone else!

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  2. Anonymous
    2021-04-29T23:30:07+00:00

    This may not be helpful nor a viable solution for everyone, but all my Windows issues, including this one, simply evaporated by just no longer using Windows.

    This may not be what some people want to hear but I digress. The horror stories I'm hearing of updates still to this day breaking systems and deleting user files make me glad I left and never looked back. Linux Mint, among others is a solid OS and even runs most Windows games as good, if not better than Windows itself does, without the telemetry, bloat, and insane amount of broken updates.

    Worth a shot for anyone willing to take the dive! Mint is also very familiar to long-time Windows users such as myself so it really feels very comfortable to use and the small differences you get used to quickly.

    Cheers!

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  3. Anonymous
    2020-07-07T08:19:31+00:00

    It went away for me after I re-slotted my RAM sticks and video card.

    I took them out, cleaned the contact strips and put them back in, making sure they were seated firmly.

    Hope that helps.

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  4. Anonymous
    2020-12-11T18:21:33+00:00

    3 pages of "me too". ffs

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  5. Anonymous
    2021-02-23T11:33:55+00:00

    Just to add to this, so people have more data.

    I am getting this error, and run a VPN, but I run SurfShark. Also, right before the error, I get this entry into the log:

    "Driver Management has concluded the process to add Service wintunshark for Device Instance ID ROOT\NET\0000 with the following status: 0."

    I happen to have a pretty clean setup as well, as I reimaged my PC a few weeks ago. So strong evidence points to the following things, based on this thread.

    1. It's VPN related.
    2. It seems to be more common with fresh installs of windows, indicating that older versions of windows may have a more stable version of a driver.

    subscribing in case someone solves this.

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