Hello KathleenMcCloskey,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with slow keyboard speed. Did you made any changes recently? When was the last time it was working properly?
**Please try to connect your keyboard on a different USB port directly on your computer.
**Turn Off Filter keys
Press Windows key + I to open Settings > Ease of Access
On the left side, Click Keyboard
Turn off Filter keys. You may also try to turn off other options there.
**Run the Keyboard Troubleshooter
Press Windows key + I to open Settings
Select Update and Security > Troubleshoot > If your version is 2004 > Click Additional troubleshooters
Select Keyboard on the list > Run the troubleshooter
**Update, Rollback or Uninstall Keyboard driver
Right Click the Start icon on the lower left of your screen
Choose Device Manager
Expand Keyboards then Right click the keyboard device
Click Update driver. select Search automatically for updated driver software
or Right click then Properties > Driver Tab > Roll back driver if not disabled
If it doesn't work, Click Uninstall device. Delete the driver software for this device check box, and then select Uninstall. Restart your PC.
I hope this helps! Please let me know if you have any further concerns.
Sincerely
John DeV
Independent Advisor