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wifi switch/button won't stay on

Anonymous
2020-09-02T20:54:53+00:00

I have 2 laptops, one of them, I have no troubles with my wifi, the other laptop was working fine, but now, I can't access the internet because suddenly, my wifi switch/button will not stay on, it keeps sliding back to off. I have looked up answers on my one laptop on the internet and nothing suggested works.

The laptop I can't seem to keep the wifi switch on, is basically useless and I use this one more because it is an 8gb, where the one the works is a 4gb and keeps sending me warnings that I am running low on storage space. I am so frustrated, does anyone have an answer that works?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-09-02T21:14:33+00:00

    Hi,
    I would suggest you refer to the below options and check if it helps to resolve the issue.

    Option 1. Troubleshooting Wi-Fi connection issues in Windows 10.

    https://support.microsoft.com/en-ph/help/10741/...

    Option 2. Configure the Wireless device power management.

    1. Press the Start Menu key.
    2. Type Device Manager and press the enter key.
    3. Double-click Network adapters.
    4. Double-click the Wireless adapter.
    5. Click the Power Management tab.
    6. Uncheck the "Allow the computer to turn off this device to save power" checkbox.
    7. Click OK.
    8. Safely restart the PC.

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    Sincerely,
    P. Blancaflor

    20+ people found this answer helpful.
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  1. Anonymous
    2020-09-02T23:31:49+00:00

    I went through all the steps several times and still the wifi switch will not stay on

    9 people found this answer helpful.
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  2. Anonymous
    2020-09-11T19:12:07+00:00

    Hi.,

    Sorry it took me so long to get back to you, I was frustrated because I've bee trying for more than a month to get the wifi switch/button to stay on

    I did uninstall all my games and tried to clean up my laptop.

    You asked for the information on my laptop 

    System Manufacturer is :Hewlett-Packard

    System model is ;HP EliteBook 2560p

    I hope this helps in trying to figure out getting my wifi back working

                      Thank you, Pamela Wain

    2 people found this answer helpful.
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  3. Anonymous
    2020-09-02T23:33:54+00:00

    I tried troubleshooting as well, it just keeps scanning for over an hour before I cancel it

    1 person found this answer helpful.
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  4. Anonymous
    2020-09-03T01:22:39+00:00

    Hi PamelaWain,

    Thank you for your detailed reply and I do apologize it didn't work on your end. Therefore, I need a bit more detail to be able to help you.

    1. Please click the Windows Start Menu.
    2. Type "DXDIAG" and hit the enter key.
    3. Under the System tab, check the "System Manufacturer" and "System model" and please let me know.

    In the meantime, I would suggest cleaning up unnecessary files on your PC. Please check the article below for the detailed instructions.

    https://support.microsoft.com/en-ph/help/12425/...

    Please, let me know how it goes.

    Thank you!

    Sincerely,

    P. Blancaflor

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