Good day! I'm Raniel, an Independent Advisor and a Microsoft user like you.
Can you perform the steps below to troubleshoot the issue:
- On the search bar, type "command prompt" and select Run as administrator
- Type the following commands in order
sfc /scannow then press Enter
Dism.exe /online /cleanup-image /StartComponentcleanup then press Enter
Dism.exe /online /cleanup-image /CheckHealth then press Enter
Dism.exe /online /cleanup-image /ScanHealth then press Enter
- Once done, kindly run the command
Dism.exe /online /cleanup-image /RestoreHealththen press Enter and check again.
If the issue still persist, kindly perform a repair install of your Windows. I suggest that you watch the video on this article(https://www.tenforums.com/tutorials/16397-repai... or https://www.yourwindowsguide.com/2016/06/how-to...) for you to have an idea regarding the process of repair install.
I hope this helps.
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