Share via

Cannot install Fidelity Active Trader Pro with Windows 10

Anonymous
2020-08-19T01:48:06+00:00

When I click the exe file, I get the message say that "you administrator has blocked this application because it potentially poses a security risk to your computer." This is my home PC, and I am not on a network, and I am the administrator. I have turned off the firewall in Windows defender, but still get this message.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-10-13T01:59:57+00:00

    Finally got around to going through all 3 options, including reg edit command. I am still getting the same message, when I try to run the setup.exe file,  "Your administrator has blocked this application from running, because it poses a security risk". Any other ideas, as Fidelity tells me it is a Microsoft issue. thanks for your help

    2 people found this answer helpful.
    0 comments
  2. paulr0511 44,525 Reputation points Independent Advisor
    2020-08-19T03:04:20+00:00

    Good day! I am Independent Advisor Paul R. and also a Microsoft/Windows user like you and I am glad to be able to provide assistance to you today. I understand that you are having an issue trying to install Fidelity Active Trader Pro.

    Kindly check and try the steps below and see if it helps out with the issue.

    Method 1:

    • Right click on the exe file and click Run as administrator and check if it will push through with the installation

    Method 2:

    • Go to Control Panel
    • Go to User Accounts then Change User Account Control settings
    • Drag the slider control to Never notify and click OK to apply the change you made
    • Check if it will push through with the installation afterwards

    Method 3:

    • Open command prompt and Run it as an Administrator
    • Type in the command below:

    reg.exe ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v EnableLUA /t REG_DWORD /d 0 /f

    • Reboot your PC and try to install exe file again

    Regards,

    Paul R.

    1 person found this answer helpful.
    0 comments