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Itunes cannot remove previous installation (despite all efforts)

Anonymous
2020-10-03T19:30:36+00:00

I have followed this uninstall procedure offered up by Apple Support without success:

https://support.apple.com/en-ca/HT204275

The Microsoft Store successfully downloads Itunes, but when I click "install" this error surfaces. "Your previous iTunes installation must be removed before continuing" followed by "iTunes could not remove your previous installation"

I simply cannot remove iTunes, as it keeps getting detected. 

Please help.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-10-11T01:32:02+00:00

    Researched the error code and followed instructions to get rid of Microsoft store. Then downloaded iTunes through Ninite.com

    SOLVED!

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  2. Anonymous
    2020-10-04T12:10:39+00:00

    All registry keys identified by Revo were deleted. I'm still getting the same messages when running the installer from the Microsoft Store.

    Do you have any other advice?

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  3. Anonymous
    2020-10-04T01:03:12+00:00

    You can delete the files in the registry with the problem, because itune must have uninstalled them incorrectly.

    But, Before doing this, go make a backup in the registry.

    Proceed as follows.

    Press windows + r keys and type: regedit

    Then open 'files' and 'export' to save it somewhere on your computer.

    Please close the registry now.

    Now try again

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  4. Anonymous
    2020-10-03T22:28:04+00:00

    Hi Marco, I appreciate the reply. Here's what I'm getting when I run that program. 4 entries found:

    Apple Application Support 32 bit

    Apple Application Support 64 bit

    Apple Mobile Device Support

    Apple Software Update

    When I try and uninstall them..I get a message saying they aren't installed, but lots of registry stuff found when scanned.

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  5. Anonymous
    2020-10-03T19:35:34+00:00

    Hello jodes1706, sorry about your problems. My name is Marco and I am independent advisor. So, I will do my best to help you.

    Check with the software Revo Uninstaller if you can uninstall it correctly

    https://www.revouninstaller.com/revo-uninstalle...

    Use the free version

    _________________________________________________

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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