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Generic PnP Monitor Issue

Anonymous
2020-10-11T15:43:40+00:00

Hi everyone,

I've realized that changing brightness is not possible on my laptop, though the Generic PnP Monitor is enable. I have to change brightness, then disable and enable the Generic PnP Monitor to have change.

Laptop Model: ASUS ROG Strix GL503VM

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jan J.23 13,575 Reputation points Independent Advisor
    2020-10-11T17:25:13+00:00

    Hi and thanks for reaching out. My name is Jan an independent Microsoft Advisor and a user like you. I'll be happy to help you out today. Most likely this is caused by the graphics driver issue. Please try the below methods to resolve the issue.

    1. Uninstall the graphics driver.

    Press Windows key + X

    Then select Device Manager

    Expand Display Adapter

    the Right-click on your Graphics Card

    then Select Uninstall.

    Once Done

    Restart your PC

    Once booted Check for Windows Updates to reinstall the latest Graphics driver.

    1. Manually Install the Graphics Driver.

    Download the latest Graphics driver from the Manufacturer's site then Install.

    1. Clean install the Graphics driver using DDU.

    Display Driver Uninstaller

    https://www.guru3d.com/files-details/display-dr...

    Run the application from Safe mode.

    https://support.microsoft.com/en-us/help/12376/...

    Select Clean and restart

    Once the drivers are uninstalled

    Install the latest Graphics Card driver

    1. Perform a repair upgrade

    Download the Media creation tool here.

    This will upgrade and repair your system without losing your files and apps.

    https://www.microsoft.com/en-us/software-downlo...

    Then choose "ISO"

    Once it is downloaded click or open the file using the windows explorer

    Then open or click "setup" to run.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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