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Microphone 'volume' keeps changing for no reason.

Anonymous
2020-10-05T12:15:17+00:00

My RIG 400 headset has always worked perfectly on my Xbox One, Macbook Pro, and my old Windows 8 pc that was thrown together with spare parts. I bought a $4000 gaming PC in July and have had nothing but trouble.

At first, the microphone input is too quiet, I need to boost it by 30 for it to be a bearable volume for those I am talking to - a simple enough workaround. The real persistent issue is that when I'm talking to people online with this headset my voice randomly goes quiet and loud at undetermined points throughout a regular conversation.

I need this fixed, everything is the same except for the new PC and I'm hoping there is something I can do that doesn't involve packing my PC up and sending it in for maintenance. I've tried Facebook and discord and the problem is on both platforms, I've tried playing with settings in discord like toggling input sensitivity and auto gain and the problem is still there.

Please help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-05T12:59:44+00:00

    Hi, Jamesrigoni! Thanks for reaching out. My name is Princess. I'm an independent advisor and a Windows 10 user like you. I'll be happy to help you out today.

    I would suggest you refer to the below steps and check if it helps to resolve the issue.

    1. Right-click the Speaker icon on the right side corner of the taskbar.
    2. Click on Open sound settings.
    3. On the right side corner, click the Sound Control Panel.
    4. Double-click the Speakers.
    5. Click the Advanced tab.
    6. Untick the Allow application to take exclusive control of this device checkbox.
    7. Click Apply and OK.
    8. Click on the Recording tab.
    9. Double-click Microphone.
    10. Click the Advanced tab.
    11. Untick the Allow application to take exclusive control of this device checkbox.
    12. Click Apply and OK.
    13. Click the Communications tab.
    14. Select Do nothing.
    15. Click Apply and OK.
    16. Safely restart the PC.

    See the other fixes. Please click the link below for the detailed instructions.

    https://support.microsoft.com/en-us/help/452028...

    If the steps above do not work.

    1. Press the Windows key and type System Information and press enter.
    2. Copy the System Manufacturer and System Models details.
    3. Please let me know.

    I hope this helps. Feel free to ask back any questions and let me know how it goes by replying to this thread so that I can assist you further. Thank you!

    Sincerely,

    P. Blancaflor

    20+ people found this answer helpful.
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  2. Anonymous
    2020-10-09T08:10:05+00:00

    I had tried that and it didn't help, in the end, I plugged it into the ports on the back and it's fixed the problem. I'm noticing sounds from my games coming through my microphone though. Stereo is disabled, turning the exclusive control on doesn't fix it either, nor does having 'listen to this device' unchecked.

    9 people found this answer helpful.
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  3. Anonymous
    2020-10-10T08:17:44+00:00

    Hi Jamesrigoni,

    Thank you for replying. I would suggest performing a clean boot environment in Windows 10.

    A clean boot is meant to troubleshoot software conflicts by disabling certain third-party software, services, and drivers during startup.

    If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer. While turning on a single service or startup item and rebooting each time will eventually find the problematic service or application, the most efficient way to do this is to test half of them at a time, thus eliminating half of the items as the potential cause with each reboot of the computer. You can then repeat this process until you've isolated the problem.

    Please click the link below for the detailed instructions.

    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    I hope this helps. Feel free to ask back any questions and let me know how it goes by replying to this thread so that I can assist you further. Thank you!

    Sincerely,

    P. Blancaflor

    1 person found this answer helpful.
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