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chrome browser stopping me looking at website

Anonymous
2020-10-01T11:17:54+00:00

I use Chrome browser and when it finds the website the screen goes grey instead of staying white.  I can see the web site page  through the grey, but won't let me do anything more.  It isn't happening on every website

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-10-02T19:42:17+00:00

    You're not seeing the cookie notice because you have some type of filter, possibly a browser extension, possibly an ad blocker, that prevents the cookie notice from appearing. The cookie notice and the overlay are two separate elements, so stopping one doesn't necessarily stop the other. Best wishes.

    10 people found this answer helpful.
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  2. Anonymous
    2020-10-01T11:44:03+00:00

    You're seeing an overlay that the website owner has placed, usually with a message to persuade you to subscribe. Typically, pressing the ESC button will dismiss the overlay.

    7 people found this answer helpful.
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  3. Anonymous
    2020-10-02T18:34:39+00:00

    Thanks BulldogXX.  However, this is the screen I get.  No note re cookies.  I'll go onto their technical help tomorrow.  Thanks also for the Explorer information.  I do only use it in emergencies!  Beryl 

    6 people found this answer helpful.
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  4. Anonymous
    2020-10-03T11:43:17+00:00

    Many many thanks BulldogXX and Kevin B.  I've finally got ALL the websites to work properly!!  

    I much appreciate all your help and advice.   Best wishes  Beryl

    3 people found this answer helpful.
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  5. Anonymous
    2020-10-01T11:44:34+00:00

    Hi berylmcm-

    I'm Kevin B. Independent advisor and a windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.

    Kindly clear the cache and cookies of your google browser:

    To do that press CTRL + SHIFT + DEL

    On the time range choose 24 hours

    check everything on the box and click clear data.

    Also, kindly check on the left of the URL on the address bar:

    Click on the security icon or the lock icon

    Check on the dropdown and see if the website is blocked.

    Change it to allow and see if that will work.

    Hope this will help and have a bless day!

    Kindly tell me what will happen.

    Thanks.

    Kevin B.

    Independent advisor

    3 people found this answer helpful.
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