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Renesas USB 3 Pcie Card is not recognised

Anonymous
2020-10-16T14:48:26+00:00

Long shot but had this problem for the past 6 months.

I installed a Renesas USB 3 Pcie card and it worked great.....But every time I switch off my pc and leave it off for a few days, when I put it back on the card would sometimes work but a lot of the time it does not....I have to re-boot the pc 5-6 time before its loaded....."Any savvy people out there have any ideas before the hammer joins the answer".

I run on Win10 64, 

Xeon E31230 LGA 1155

16Gb DDR3

Asus P8H67-M

Soon to be an a new Ryzen 5 AMD at this rate.

Thanks In advanced

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-16T14:56:09+00:00

    Hi, how are You ?!

    We are happy with your contact!

    Please check this Option;

    Method 1: Update drivers

    Outdated or incompatible driver could be causing the issue. Check to see if an updated driver is available.

    1. Press Windows key + R to open the run command.
    2. Type devmgmt.msc and press enter.
    3. Right click on that particular driver and select Update Driver Software> Search automatically for updated driver software.

    Method 2: Uninstall driverIf the previous steps didn’t work, try to uninstall the driver, and then restart your computer and have Windows automatically install the latest driver.

    Check the Manufacturer's Driver to fix the problem.

    If you still have above problem with Microsoft's genuine driver of "- 0096" then, try to use the driver of Renesas' one that "Renesas Electronics USB3.0 Host Controller" of Ver.2.1.39.0, in place of it.

    The installer package can download from some website of PC / extension card vendors, please search yourself.

    And after then, run the app "USB3.0 Host Controller Utility": installed with the driver, and set the check box "Unable USB3.0 Power Management" checked, then click "OK".

    For Windows10 Pro 64Bit, above measures are effective and now I can use the USB3.0 ports stable.

    Using the batch file in the 200_front.zip here

    https://downloadcenter.intel.com/download/22775...

    https://downloadcenter.intel.com/ download / 22775 / Renesas-Electronics-USB-3-0-Firmware-Updates

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Hope this helps!

    Sincerely,

    Jediael Elias Corrêa

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