Ok, then there would be some issue in that specific update. This is why it was showing the error.
Thank you and Kind regards.
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Hi i have windows 7 professional. in the last six to seven months i keep getting a notice that i have updates. so i click on the notice and it brings me to the update in click install. as always it runs and then says update failed and give the error code 80246007.
having said that i am not that great with the inner working of computers. so i would need to have someone tell me how to fix the problem step, by step.
also how can i find out if my system can update to windows 10?
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Ok, then there would be some issue in that specific update. This is why it was showing the error.
Thank you and Kind regards.
Hi there!
I am Shyamak, a Windows user.
This is a common error in Windows updates. Please follow these steps to fix it.
Step 1: Click on Start. Type Notepad, and select Notepad from the list.
Step 2: Please Copy and Paste the following text into Notepad-
net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
Step 3: Click File, Save As, and type Repair.bat .
Step 4: In the Save As Type drop-down box, select All Files (*.*) .
Step 5: Click on Desktop in the left pane of the Save As dialog box, and then click OK.
Step 6: Close Notepad.
Step 7: Navigate to the Repair.bat file on your desktop, that we saved on Notepad.
Step 8: Right click on the Repair.bat file, and select Run as Administrator. If asked for permission, allow it or type the password.
Step 9: Now try to install the updates.
Can you now update your computer?
Kind regards.
I had forgotten to mention one thing:
You can also run the Windows troubleshooter if you can't find an appropriate solution.
For this, please follow these steps:
Kind regards.
Ok. I had meant the Save option instead of the OK option. So, you had done it right.
As per your reply, I can see that the error code 80246007 has now changed to 80070002. I have searched over the internet, and I found the solution here (if it works for you).
Here is the solution written in this site:
At this point you can go to the "Software Distribution" folder and delete its contents, or give the folder another name. It is advised that you just rename the folder,
Can you now update Windows? If the problem still persists, then please reply to the post again.
Kind regards.
it took me a while but i did do as you instructed. i followed the steps but when i got to step 5) click on desktop in the left pane of save as dialog box you said to click Okay, i did not see anywhere that said okay . there was a save option and that is what i clicked on. i continued following your instructions and found the file on my desktop and watch the info flash on my screen. i was really hopeful that when i went to update windows with the update i have been trying to update for a while. so i ran the update again and got that STUPID message that says could not update with the error code 80070002.
i want to thank you for the exact step by step instruction for trying to resolve the windows update because as i stated in my original question i need to have things regarding working on the computer to repair problems with software written out exactly like you did. i am hoping you have another way to try to solve the error problem. looking forward to your reply.
Linda