Hello, Manoloudikos I'm an independent advisor and I will try to help you today.
Regarding your query, could you tell me if you have your windows updated? I ask you because there is an update that is causing problems with some printers.
On the other hand, let's remove all the waste from failed installations and try again. Please follow these instructions:
1 - Go to Start> Settings> Applications> Applications and features, and there look for if there is something from the printer for you to uninstall.
2 - Go to the program files folders, check the folders related to the printer and delete them as well.
3 - Delete temporary files from the computer. To do this, please press the Windows + R key combination to bring up the "Run" window. In this window, type the command "temp" without the quotes and then hit the enter key.
Now delete the entire contents of the folder that is opened and finally, repeat the same action but this time with the command "% temp%"
- When you have finished everything, try the installation again
time.
Tell me if you have used the drivers on this page, if not download and install them.
https://support.hp.com/us-en/drivers/selfservic...
You let me know, I will be attentive to your answers
I hope this information will be useful. Stay tuned to reply
Jesus C.
Didn't work. I'm on version 2004. I've tried HP's drivers but they do not work. From HPLIP, I found and got a .ppd file which I used for a "Generic" MS Publisher Color Printer. It spools, stays on the printing stage for like 8s, and then Event Viewer says Document 8, Print Document owned by username on \USERNAME was printed on MS Publisher Color Printer through port USB001. Size in bytes: 6274776. Pages printed: 1. No user action is required. But it did not print.