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Scheduled ChkDsk doesn't run when the laptop is restarted

Anonymous
2020-11-12T20:03:25+00:00

First:

My machine runs perfectly.

All apps run perfectly as well.

Nothing doesn't work, except for the following issue. 

I'm wondering if the following is an 20H2 "thang", cuz I have another laptop that is pre 20H2, and ChkDsk works just fine

Anyway, here goes ....

The issue:

I don't normally run ChkDsk and I didn't have any real reason to run it now.

I know scheduling ChkDsk used to work.

But I can't really say when was the last time that it did work

I log on to my machine with my Microsoft account.

I start an Admin command prompt and run Chkdsk C: /r

Drive C, is my systems disk.

Within the command prompt, I get a return message that says the disk is locked and asks if I want to schedule it to run the next time the machine restarts.

(Makes perfect sense to me.)

I respond with "Y".

I then log off and restart the machine.

During the startup process, I see text along the bottom, that indicate "a Check Disk will run unless I press any key within 8 seconds".

I don't touch any keys.

There isn't any countdown. Normally, the 8 will turn into a 7 and then a 6 and so on until the chkdsk starts.

The aforementioned line of text disappears within 2 seconds (not 8 seconds) and the next thing I'm looking at is my logon screen.

ChkDsk never runs.

I don't see any entries in the Windows\Application logs. (But, I'm thinking that would be normal cuz Windows isn't really started yet.)

What I'm hoping to learn.

What is going on

And

How to "fix" whatever needs fixing so that ChkDsk actually runs during a restart.

My environment:

HP Envy m7 notebook.

Windows 10 Home (Activated with a digital license key)

Version 20H2 (OS Build 19042.630)

1 MS account (This is the one I use primarrarily)

2 Administrator accounts (The original and a spare)

1 local user account (I like to use for testing things.)

16Gb memory

1 TB SSD formatted as NTFS

What I've done:

No errors at all with the following.

Dism /Online /Cleanup-Image /CheckHealth 

Dism /Online /Cleanup-Image /ScanHealth 

Dism /Online /Cleanup-Image /RestoreHealth

sfc/scannow

     Right click on drive C and choose properties

     Tools tab

     Under "Error checking", I click on the "Check" button

     Then I choose "Scan drive" from the following dialog

     A scan runs and a dialog reports "Your drive was successfully scanned".

     The above procedure generates entries in the event viewer\Windows Logs\Application, which shows that "Chkdsk" ran successfully.

Since I have 3 additional local account (2 admin and 1 user) I tried scheduling a ChkDsk logged in as all of them but experienced the same results

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous
2020-11-12T23:41:45+00:00

Hi,

Welcome to the Microsoft community!

try to repair with the steps below:

Initially it will be necessary to download the media creation tool to boot from the Pen Drive or DVD and repair / restore the equipment.

Media creation tool

To download the tool and create a boot disk, use the link: http://go.microsoft.com/fwlink/?LinkId=691209.

After downloading the application, running and completing the steps, follow the next procedure.

Startup Repair

  1. Insert the DVD or USB drive with Windows 10 installation.
  2. Make the device boot through it (if you do not know how, check the equipment manual for how to change the boot order to start from the DVD or Pen drive, as you use it).
  3. As soon as the Windows installation screen loads, click 4. 4. Next and the Repair button will be available.
  4. Click on it and then on Troubleshooting> Advanced Options> Startup Repair.
  5. Click Windows 10 and wait for the repair.
  6. Depending on the damage that has occurred to the files, if the above step does not work, follow the next procedure, where you can reinstall Windows and keep your files.

Restore PC

  1. Boot with the Pen Drive or DVD as created above.
  2. When the installation window appears, click Repair your computer.
  3. Click Troubleshooting.
  4. Advanced options;
  5. Click Restore PC or Return to previous version.
  6. Click Troubleshooting.
  7. Click Restore your PC.
  8. Click Keep my files.

Wait for the installation to start and as soon as you finish, you can start Windows normally.

I hope I helped, I await your return.

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  1. Anonymous
    2020-11-13T22:43:36+00:00

    Thanks for your help.

    The original update to 20H2 appeared to go off without a hitch.

    No error messages.

    And, it went pretty darned quick.

    Oh well, thanks to your help everything seems to be working as well as a scheduled ChkDsk.

    Thanks again

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