I guess for my own sanity I will have to do that.
I do not and will not use any other Microsoft services (I do use Office 2019). I've been using their products since 1983. In all that time, Microsoft has never been able to provide a solution for any problem, even when I paid a fee and spoke directly with an engineer. It has been up to me to use google to find a solution. Why Google? Because even when the solutions to the problems are on Microsoft's own website Bing won't find it while google will. Prior to the Internet I didn't have many issues because the main Microsoft products I used were MS-DOS which had far fewer places for issues to hide.
Of course now that Microsoft upgrades frequently and changes the interface and settings and such apparently at random no internet search is useful because all the searches will lead to solutions that worked in a previous sub-version of Windows 10.
I'll stop whining now because I'm know I've just wasting my time and anyone else's that's reading this.