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Keyboard not working after reinstalling windows

Anonymous
2020-11-24T20:24:06+00:00

My laptop (Lenovo ideapad 330) was running slow so I decided to do a clean reinstall of Windows this afternoon. When it finished, my keyboard was not working. 

I’ve had this issue before when I updated in October, but I can’t remember what I did to fix it. I’ve tried updating windows, uninstalling keyboard drivers, checking for driver updates. Nothing is working. 

What do I do?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-24T21:06:50+00:00

    Ive managed to fix it somehow. Not sure what did it. But thanks

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  2. Anonymous
    2020-11-24T20:40:14+00:00

    Hello, TessC_375 I'm an independent advisor and I will try to help you today.

    Regarding your query, try the following options:

    Option 1

    Roll back the previous driver

    1. Press Windows keys + x
    2. Select device manager
    3. From the list select your device
    4. Right click on it
    5. Select property, then controller, and then revert to the previous controller.

    Wait for me to do the process, reboot and test if it worked.

    Option 2

    1. Press Windows keys + x
    2. Select device manager
    3. Expand one of the categories to find your device name, right-click and select Update Driver Software
    4. Select Browse my computer for driver software
    5. Now select Let me pick from a list of device drivers on my computer
    6. Check the box for Show compatible hardware and then select from the options that are available.
    7. Click next and finish the selection process.

    Option 3

    Install the drivers from the manufacturer's website, in this case from Lenovo. To do this, go to the manufacturer's page for your computer, search there for your PC model and download and install the keyboard and chipset drivers.

    Option 4

    Run the troubleshooter

    1. Press the Windows keys + I
    2. Select Update and security
    3. Go to the Troubleshooter option
    4. Click on Additional Troubleshooters
    5. Click on keyboard
    6. Run the troubleshooter.

    Wait for it to do the scan and fix some bugs and then reboot.

    Let me know if the problem is solved. I will be attentive to your answers

    I hope this information will be useful.

    Jesus C.

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