I have tried all of these methods. Uninstalling and reinstalling the driver caused it to say it was working fine, but the error returned a few minutes later. The rolling back the driver in device manager was greyed out and I could not click it. I wonder if this has something to do with one of the recent updates for windows? This all started happening after I updated my computer.
Bluetooth Error Code 43
I'm using a Lenovo IdeaPad S145-15IWL and I'm having troubles with my Bluetooth. The problem started when I was using my Airpods while using Discord. I connected to a voice chat accidentally and they stopped working. I went to disconnect them in the action center and it didn't work. I went into settings and when I clicked on my Airpods, it said "Bluetooth is turned off" but there is no toggle to turn it back on. I went into device manager, and under Bluetooth, the driver Qualcomm Atheros QCA9377 Bluetooth has the error icon. In properties, it says "Windows has stopped this device because it has reported problems. (Code 43)". I ran the troubleshooter and it said it could not find the error. I tried running the Bluetooth Support Service in services but no luck. This happened before a few days ago, but it fixed itself after I updated my computer. I tried updating it again and it didn't work. I've also tried manually removing my Airpods from devices and it does not remove. I've been looking around for people having problems similar to mine but nothing is fixing the problem.
(I know barely anything about computers so apologies if I described anything incorrectly)
Edit: Solved. I uninstalled the driver once more then shut down my laptop instead of restarting it. It works now. I don't really understand why this happened but I'm just glad it's fixed.
Windows for home | Windows 10 | Devices and drivers
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Anonymous
2020-11-04T20:35:45+00:00 -
Anonymous
2020-11-04T21:41:01+00:00 The problem has not been solved. I do not think that it is a problem on the Airpods end because I cannot connect any other devices to my computer. i really appreciate all your help though!
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Anonymous
2020-11-04T19:49:56+00:00 If this don't work, we will try this steps based on error code.
If you receive Device Manager Error Code, Windows has stopped this device because it has reported problems (Code 43) on your Windows 10, using Intel, Radeon or AMD Graphics Cards (GPU), then see this post will help you fix the issue. You may have received this for an Intel or AMD Graphics Cards (GPU) as well.
We generally connect various peripheral devices to our Windows computer. These devices could be USB drives, printers, external mouse, keyboards, etc. Many times, you might have faced a problem in installing and using some devices. Recently we came across such an issue for a USB drive. In this case, whenever we tried to plug in the USB drive, Windows couldn’t recognize it, and thus we couldn’t use this drive for any operation.
As you can see in the above screenshot, there is an exclamation mark against the Unknown Device. Thus we further investigated this device and opened its Properties by double-clicking Unknown Device. The Device Status here says:
Windows has stopped this device because it has reported problems (Code 43)
You may face this error code with any of the devices you plug into your system. Speaking technically about the situation, the device driver here notifies Windows that the device has failed. This could also happen if the device hardware fails or if the device driver itself fails. In either case, the result is that you’re not able to use the device at all.
A few things you could try before you proceed troubleshooting is – Restart the computer and see if the problem goes away, disconnect all other USB devices, unplug & plug the device back, update your device drivers, run the USB Troubleshooter as well as the Hardware Troubleshooter.
1] Reinstall the device driver
If it doesn’t help, try to uninstall and reinstall the device and see if it helps:
Press Windows Key + R and type devmgmt.msc in the Run dialog box to open Device Manager.
In the Device Manager window, locate the malfunctioned device and right-click on it, select Uninstall.
After uninstalling Unknown Device in the previous step, right-click your computer name and select Scan for hardware changes.
In this way, finally, the malfunctioned device gets recognized by Windows and you can double click to view its Properties where you found the Device Status that This device is working properly.
2] Update the device driver
Windows 10 Updates now offer drivers by the OEMs when it passes through its compatibility test. It is possible that the latest version of Windows 10 and the driver are not compatible with each other. You can either manually update the driver by downloading from the OEMs website or check with Windows Update.
Press WIN + X + M or right-click the Start button, and then select Device Manager.
Expand the list of devices, and look for a device that has a yellow exclamation next to it. This signifies that the device has an issue.
Right-click the device and select Properties.
Select Driver, and then select Update Driver.
Select Search automatically for updated driver software.
This will force Windows Update service to look for the latest driver. If a driver update is available, it will install automatically. Select Close when it finishes installing. You may have to restart your Windows 10 PC in some cases.
Read: How to Uninstall, Disable, Roll Back, Update Device Drivers.
3] Roll back the device driver
While the latest drivers are rolled out to make sure to keep issues at bay with every Windows 10 Upgrade, sometimes it doesn’t work. If you have an update that was recently installed or you had manually update the driver software using the OEM Software, the only way out is to roll back to the previous version of the driver which was working.
Go to Device Manager.
Find the device which was causing the problem. It will be marked with a yellow exclamation point next to it.
Then tap and hold or right-click the device and select Properties.
Select Driver, and then select Roll Back Driver.
If this doesn’t work, we suggest you to use System Restore feature to get back to the state where it was working fine. Windows usually creates a restore point whenever it installs something.
YOU CAN SEE ALL THIS STEPS WITH IMAGES ON THIS LINK WITH FULL ARTICLE
https://www.thewindowsclub.com/windows-has-stop...
Note: This is a non-Microsoft site. The page appears to be providing accurate and secure information. Beware of ads on the site that may advertise products often classified as PUP (Potentially Unwanted Products).
Thoroughly search for any product advertised on the site before deciding to download and install it.
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Anonymous
2020-11-04T19:42:10+00:00 Hello, first of all, lets try this basic and oficial steps from Microsoft.
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Anonymous
2020-11-05T02:49:05+00:00 Hi Sapphi. I'm Greg, an Independent Advisor here to help until this is resolved.
See if you can System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...
System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.
If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.howtogeek.com/223864/how-to-uninsta...
I'll give you fixes for known issues with Airpods and then a Bluetooth troubleshooting checklist:
https://www.digitaltrends.com/home-theater/comm...
https://www.thewindowsclub.com/airpods-keeps-di...
https://www.reddit.com/r/airpods/comments/5r2k6...
https://www.reddit.com/r/airpods/comments/9qrz2...
https://qxpedia.home.blog/2019/03/12/how-to-fix...
First see these fixes for Bluetooth disappearing after Updates:
https://howtofixwindows.com/bluetooth-disappear...
https://windowsreport.com/bluetooth-disappeared... (Avoid ad links, especially avoid Restoro ad!)
I'll give all other possible steps for troubleshooting Bluetooth in order of priority, so even if you've tried them please do it over in sequence. Many problems right now are being solved by updating to the latest version of Windows 10 so if you want to skip to that step see the Repair Install at bottom:
- Make sure you have Bluetooth on the PC first:
https://www.thewindowsclub.com/check-if-windows... (Avoid ad links, especially avoid Restoro ad!)
- See if you can System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...
System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.
If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.howtogeek.com/223864/how-to-uninsta...
3)) Try Updating the Bluetooth driver from the PC maker's (if built in) or Bluetooth adapter's Support Downloads webpage for your exact model.
Right click Start button to access Device Manager, locate Bluetooth device (if necessary from View tab Show Hidden Devices), on Driver tab see if Roll Back is available, if not try Update Driver, first automatically, then Browse, then Let Me Pick to try all previously installed Drivers.
If these fail Uninstall the Driver, restart PC to reinstall. If the BT driver is not there, access the View tab in Device Manager to "Show Hidden Devices."
- Make sure you're pairing correctly as shown here: https://support.microsoft.com/en-us/help/15290/...
- See Fixes here which are all working:
https://pureinfotech.com/fix-bluetooth-connecti...
https://support.microsoft.com/en-us/help/14169/...
https://superuser.com/questions/1017867/make-wi...
https://www.makeuseof.com/tag/bluetooth-not-wor...
https://answers.microsoft.com/en-us/windows/for...
https://www.lifewire.com/fix-windows-10-bluetoo...
Try these additional fixes for Bluetooth adapter disappears after Windows 10 Update:
https://howtofixwindows.com/bluetooth-disappear...
https://www.guidingtech.com/fix-bluetooth-missi...
https://windowsreport.com/bluetooth-disappeared... (Avoid ad links!)
https://answers.microsoft.com/en-us/windows/for...
- Try the Bluetooth troubleshooter at Settings > Update & Security > Troubleshoot.
- Try turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change settings that are unavailable > uncheck Fast Startup.
- If you think the BT adapter has failed or you want to replace it temporarily until the issue with BT is fixed, you can replace it with a USB nano adapter like this one:
https://www.amazon.com/TP-Link-Bluetooth-Receiv...
- Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...
Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.
- If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1909 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m....
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.