Share via

My computer bluescreens every time I bump/pick up my laptop -- what can I do?

Anonymous
2020-11-22T03:33:17+00:00

Hello. I have a dell latitude 7280, and every time I pick it up or bump it, it bluescreens on me. It's bluescreened on me more than 10 times in the past month. This all started about 3 months ago, when my hard drive went out. I replaced it, reinstalled windows, and everything was good from there until about a month later, when my computer started bluescreening. I wiped the thing and reinstalled windows, and everything was great again. Then, a few weeks later, my computer was suddenly super slow and buggy one morning, and I spent 3 hours trying to load a simple program. I ended up wiping it, again, and reinstalled windows. I also took my computer apart as much as I could, and put it back together. After I did that, my computer went 2 weeks without bluescreening, and everything was fine. However, from that point to now, my computer continues to bluescreen every time I pick it up or bump it. (note, given that i've wiped my computer 3-4 times in the past 3 months, I figure this is probably a hardware issue, but I'm not sure how to diagnose/figure out what the problem is). --> Here is a list of the bluescreen errors I've gotten ever since I replaced the hard drive 3 months ago: 

IQRL not less or equal

Kernal security check failure

memory management

PFN list corrupt

CLFS.sys

Driver overran stack buffer

Also note that I've gotten a different bsod error every time my computer has bluescreened, but each consists of one of the following in the list I just described.

--Here is a link to a google drive video of the issue occurring: 

https://drive.google.com/file/d/1dOikpudonfY6uzc9lM2I1u4O62Q8nQaI/view?usp=sharing

With all this in mind, my big question is, what do I do to stop this annoying problem? Is it a hardware issue like I suspect? How can I diagnose and pinpoint the problem? I've already run cmd checks on my disk and stuff to check for software issues and the health of the hard drive, but I'm starting to wonder if this is hardware and not software (like maybe a memory/ram issue, or cpu, or something). Its funny, my warranty expired on this laptop just DAYS before my hard drive failed, and with it came future problems. Of course. 

Anyway, all help appreciated. I'm a student in college, and I'd really can't buy a new laptop right now, so I'd really like to figure out what the problem is and hopefully fix it.

Thx,

Will H

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2020-11-22T03:42:29+00:00

    Hi Willzholl, I am Rob, an independent and a 15 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

    It definitely is a hardware issue. Could be a loose connection, a bad solder joint, an intermittent shot, or other hardware problems.

    Remove the A/C power then remove the battery, then the memory, and hard drive (if possible). Then put them back in, Not much else you can do with the hardware at home.

    If those do not help then you will need the help of Dell Support or a real computer shop (one that works on Dell laptops).

    You might check at college to see if you can find another student skilled in working laptops.

    Wish it were better news,

    Here to help,

    Rob

    Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

    6 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-11-22T06:59:54+00:00

    Good troubleshooting!

    Rob (in my other persona)

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-11-22T06:28:06+00:00

    Just did exactly that. No problems now. Tightened the heck out of the hard drive. I think that was the issue. When I picked up the computer by that corner (the hard drive is in that corner), I think the bottom of the computer flexed too much and caused the hard drive chip to unbind or something. No problems at the moment. Thank you so much for your help!!

    1 person found this answer helpful.
    0 comments