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Default print settings - I want to print A4 with these settings selected - but end result is A5

Anonymous
2020-11-28T00:34:13+00:00

Hi there, looking for tech help please. 

I recently upgraded to a HP Bang & Olufsen Envy which is very nice, thank you. However still ironing out some defaulting issues. 

I am fairly knowledgeable with tech things but I can't figure out where this problem is coming from. 

My print setting are A4 portrait or A4 landscape when I chose to print or when I go into settings and change the default settings. However when the paper is printed it is A5 - half of a landscape page. My previous laptop is open next to me and I do the exact same thing and it prints A4 portrait on the entire page. 

I am missing something in the default setting somewhere and I can not find it. I have gone into settings and changed it, run trouble shooter, changed the advanced settings and all are A4 portrait. 

My printer is s wireless brother. I haven't tried sending anything to another printer from this laptop and not sure if its the printer but it printing fine from my old laptop. 

Thank you.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-28T00:47:13+00:00

    Hi, I'm Robinson, an Independent Advisor and a Windows user like you.

    Check the settings on the printer properties.

    1-Press Win+R

    2-type control then press ok

    3-Click on "View devices and printers"

    4-Right click on your printer and select "Printer properties"

    5-On the properties page click on "Preferences" and change to A4

    You can check the setting on the browser,

    1-Press Ctrl+P

    2-Click on "More Settings" and change to A4

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