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Microphone is distorting my voice on Zoom.

Anonymous
2020-11-13T13:49:25+00:00

When on Zoom, my voice sounds like I'm under water. I haven't used the microphone for any other apps. I have Windows 10, HP ENVY Laptop.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-13T14:47:54+00:00

    Thank you for your help. Unfortunately, after following all the steps, the mic quality did not improve. The mic is built in to the laptop. I just plugged in another mic (through a USB port) and it works fine. The problem must be with my HP laptop rather than Windows. Thanks again, though!

    Charles

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  2. Anonymous
    2020-11-13T14:03:02+00:00

    Hello, CharlesThatcher I'm an independent advisor and I will try to help you today.

    As for your query, do you have a headset with a microphone or is it the microphone that your equipment has incorporated?

    On the other hand, run the troubleshooter to see if the error is corrected, do the following:

    1. Press the windows keys + I
    2. Select Update and security
    3. Go to the Troubleshooter option
    4. Click on Additional Troubleshooters
    5. Click on Audio recording
    6. Run the troubleshooter, Wait for it to do the scan and fix some bugs.

    You repeat the same procedure with the Voice option

    Then reboot and see if the problem is corrected.

    Then adjust the microphone settings

    1. Press the windows keys + r
    2. In the box that appears type control panel
    3. Select Hardware and Sound> Sound.
    4. The Sound Properties window will open. Then, on the Recording tab, one-click the microphone. Then click the Properties button.
    5. In the Microphone Properties, select the Levels tab. Then you will see two sliders which are:

    • Microphone (Multiple Microphones): controls the microphone volume.

    • Microphone Booster - Controls the strength of the microphone signal.

    1. You can start the adjustment by setting the Microphone to 50 and the Microphone Booster to +20.0 dB.
    2. Click the Listen tab. Here, you will activate the option: Listen to this device, so you can hear your own voice and check that the microphone is working.
    3. Click the Apply button to begin the tests by speaking out loud and listening to your voice.
    4. When you have verified that it works, deactivate the option: Listen to this device. Then click the OK button to apply the changes.
    5. Finally, in the Sound Properties window, click the OK button.

    If the information helped you, please click the Flag as an answer button. In this way, this thread will help other users with similar events.

    I will be attentive to your answers

    I hope this information will be useful. Stay tuned to reply

    Jesus C.

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  3. Anonymous
    2020-11-13T15:08:00+00:00

    Okay Charles

    Also try the following:

    1. Press Windows keys + x
    2. Select device manager
    3. From the list select your device in this case in sound and audio input, display and select the microphone
    4. Right click on it and select uninstall device.

    Wait for me to do the process, reboot and test if it worked.

    I will be attentive to your answer

    Jesus C.

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