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I had to replace the motherboard on my PC. prior to the change I was running Window for workstation purchase via Windows App store.
I was asked to activate this once the new motherboard so I put in the key i have use (from Windows 8 DVD)
The computer has only activated Windows 10 pro not Windows 10 pro for workstation.
The order I have from Windows app store doesn't have a product key with it so I seem to be unable to get back to previous Windows.
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Hi Steven,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.
Use the following generic key to upgrade to Windows 10 Pro for workstations:
DXG7C-N36C4-C4HTG-X4T3X-2YV77
As you changed the motherboard, you would have to run Activation troubleshooter.
https://support.microsoft.com/en-in/help/20527/...
Select I recently changed hardware on the device.
Please contact support to issue you a new copy.
Please use the contact us link here:
https://support.microsoft.com/en-us/contactus
Type "talk to an agent" in the Virtual agent and choose Windows/ subcategory.
You would be presented with a link of options which are available for your country - call me back, Chat or call.
Additionally, country-wise phone numbers are given here:
Try this way:
> Open Command prompt
> Type in without quotation marks "slmgr.vbs /cpky" ( this will deactivate Windows)
> Open Settings -> Update & Security -> Activation
> Click on Troubleshoot
> Select "I changed hardware on this device recently"
> Log in with the account you bought Windows for WS
> From the list of devices, select the checkbox next to "This is the device I'm using right now"
> Click Activate
I hope it helps.
my order does not give me an option of Product Key/install I have a second PC with Pro for workstation on this also is the same.
it also does not appear in all i own Windows store.
Hi,
there are two possible places to look for:
First option:
> Go to Order history, find Windows 10, and then select Product key/Install.
> Select Copy to copy the key, and then select Install.
> Select Download tool now, and follow the instructions.
> A wizard will help you through the steps to install. You can install Windows 10 on a PC.
Second option:
> Open Microsoft Store
> Click on the 3 dots at the top right corner (...) and choose Downloads and updates
> In the menu click on "All owned"
> Find Windows 10 for Workstation and click on the Install button right from it.
Hope it helps.
