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Missing MSVCP100.dll, install of Visual C++ 2010 Redistributable fails

Anonymous
2020-12-14T10:16:49+00:00

Hi there,

I am trying to install Unity via the Unity Hub Installer. Upon installing and trying to launch the Unity program, I get an error message saying the MSVCP100.dll file is missing.

From what I gathered, this file is packaged with the Visual C++ 2010 Redistributable. I have tried to install the (x64) and (x86) versions from this page (https://www.microsoft.com/en-us/download/details.aspx?id=14632) but both of the installations fail.

I have tried doing a clean boot by disabling all services, but this has not resolved the issue. I have also tried this install as Administrator, and local user to no avail. My Apps and Features displays that a number of Visual C++ Redistributables are already installed on my system (2012, 2013, 2015-2019).

The Visual C++ 2010 Redistributable install yields the following error message:

=== Verbose logging started: 12/14/2020  11:05:21  Build type: SHIP UNICODE 5.00.10011.00  Calling process: d:\63e7903b050abcf0fa460ebc\Setup.exe ===
MSI (c) (14:84) [11:05:21:069]: Resetting cached policy values
MSI (c) (14:84) [11:05:21:069]: Machine policy value 'Debug' is 0
MSI (c) (14:84) [11:05:21:069]: ******* RunEngine:
           ******* Product: d:\63e7903b050abcf0fa460ebc\vc_red.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (14:84) [11:05:21:070]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (14:84) [11:05:21:070]: Grabbed execution mutex.
MSI (c) (14:84) [11:05:21:103]: Cloaking enabled.
MSI (c) (14:84) [11:05:21:103]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (14:84) [11:05:21:105]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:78) [11:05:21:112]: Running installation inside multi-package transaction d:\63e7903b050abcf0fa460ebc\vc_red.msi
MSI (s) (84:78) [11:05:21:112]: Grabbed execution mutex.
MSI (s) (84:80) [11:05:21:116]: Resetting cached policy values
MSI (s) (84:80) [11:05:21:116]: Machine policy value 'Debug' is 0
MSI (s) (84:80) [11:05:21:116]: ******* RunEngine:
           ******* Product: d:\63e7903b050abcf0fa460ebc\vc_red.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (84:80) [11:05:21:117]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (84:80) [11:05:21:123]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038 
MSI (s) (84:80) [11:05:21:124]: SRSetRestorePoint skipped for this transaction.
MSI (s) (84:80) [11:05:21:124]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 
MSI (s) (84:80) [11:05:21:126]: Error: Getting file path failed: d:\63e7903b050abcf0fa460ebc\vc_red.msi, error = 2
MSI (s) (84:80) [11:05:21:126]: Error: Getting file path failed: d:\63e7903b050abcf0fa460ebc\vc_red.msi, error = 2
MSI (s) (84:80) [11:05:21:126]: Error: This file path is updated, hence failing to create: d:\63e7903b050abcf0fa460ebc\vc_red.msi
MSI (s) (84:80) [11:05:21:126]: Note: 1: 1308 2: d:\63e7903b050abcf0fa460ebc\vc_red.msi 
MSI (s) (84:80) [11:05:21:128]: MainEngineThread is returning -2147286787
MSI (s) (84:78) [11:05:21:128]: No System Restore sequence number for this installation.
An unexpected error occurred.
MSI (s) (84:78) [11:05:21:129]: User policy value 'DisableRollback' is 0
MSI (s) (84:78) [11:05:21:129]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:78) [11:05:21:129]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:78) [11:05:21:129]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (84:78) [11:05:21:130]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (84:78) [11:05:21:132]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (14:84) [11:05:21:133]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (14:84) [11:05:21:134]: MainEngineThread is returning -2147286787
=== Verbose logging stopped: 12/14/2020  11:05:21 ===
Being a relatively new windows user, I am having trouble parsing this error message.Could someone help me install Visual Studio C++ with the MSVCP100.dll. Is the even the correct approach to solving this issue?Thanks in advance.
Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 878.4K Reputation points Independent Advisor
    2020-12-14T10:30:36+00:00

    Hi Len

    I am Dave, an Independent Advisor, I will help you with this . . .

    The MSVCP100.dll file is part of the 2012 version of Visual C++ Redistributable, not the 2010 version

    Uninstall the 2012 version(s) for your PC, then restart your PC

    Then download and install both the x86 and x64bit versions of the latest 2012 redistributable form the link below, and then restart (not shutdown) your PC again . . .

    https://www.microsoft.com/en-ie/download/detail...

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