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Windows 10 mail printing on one quarter of page

Anonymous
2020-12-11T17:11:04+00:00

Today, I printed an email from Windows 10 Mail.  The Mail app version is Version 16005.13426.20316.0.  I printed by clicking the "..." at top right, then selecting Print.  I was printing to letter sized paper.  Print preview looks normal.  However, when I print, the print is compressed into 1/4 of the page, and is so tiny as to be illegible.  The entire page prints in the top left quarter of the paper.

Printing a test page is normal.

Print from Word is normal.

I have tried more than one emails from Mail, and they print the tiny version to the top left quarter of the sheet.  It happens whether I print on one side or double-sided.

Here is the print preview (normal).

Here is a scan of the paper sheet.  The actual printout is only in the top left corner.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-12-12T18:44:46+00:00

    I have send Feedback to Microsoft at the suggestion of another reply reporting the problem.

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  2. Anonymous
    2020-12-12T18:27:14+00:00

    Same problem here. Started a day or two ago. Seen in both printing to pdf and to a Brother printer.

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  3. Anonymous
    2020-12-12T15:46:35+00:00

    I have the same problem and, like others, it is a recent problem, like in the last two days.  My printer is an HP9012 and like the others I get a quarter page print from mail.

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  4. Anonymous
    2020-12-12T15:39:26+00:00

    We have the same problem on our Kyocera MFP units, and brother printers.

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  5. Anonymous
    2020-12-12T12:23:52+00:00

    I get this same issue on brother printers as well as HP

    I tried 3 different computers

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