old logitech webcam is not found on my windows 10 PC

Question

old logitech webcam is not found on my windows 10 PC

Anonymous

Has worked on windows 10 PC up stairs for about a year, now I move it to different windows 10 PC in the house and it is not detected?

any suggestions?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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9 answers

Answer 1

Anonymous

I fixed it, I'm thinking microsoft changed the way it looks for drivers.

eg: go to updates, optional updates, driver updates, and the driver was listed for download and installation.

Thanks for replying to my problem!

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Answer 2

Hi, I'm Mario, an independent advisor and I'd be happy to help with your issue.

We are sorry about what happened.

Since the webcam is not automatically detected by Windows 10, I suggest you to enter the manufacturer's website and locate its drivers.

In case you still can't get it, I suggest you to download drivers of the Windows 7 or 8 version and try to install them.

This procedure should help you, ok?

In case my help has solved the problem, please click on "Yes" in "Was this reply helpful?".

Kind Regards,

Mario SPB

Answer 3

Anonymous

yes other USB devices work ok

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Answer 4

Anonymous

Did you install the drivers? Get them from the webcam manufacturer also check for software. Open an app like Skype or Zoom to see if it works. It might not be detected in Device Manager since it is an Add On. See this--

Logitech Capture Video Recording & Streaming Software

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Answer 5

Anonymous

thanks, tried this with no luck

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old logitech webcam is not found on my windows 10 PC

9 answers