Share via

Permanently delete User Account

Anonymous
2020-12-15T14:10:59+00:00

Keep asking this with no reply.  Someone, somehow, accessed my laptop and put a local user account on it.  I use Windows 10.  I've tried the conventional way to delete it by going to Setting, Family and other users, then deleting the account but every time I restart my laptop, the account and its icon is back.  Is there a way to permanently delete this user account once and for all?

Windows for home | Windows 10 | Family and online safety

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-12-15T14:17:54+00:00

    Hi! Lynny918

    I'm James, An Independent Advisor, and I will help you with this issue

    Check if any program is interfering with user deletion, you can learn in this article below about "How to perform a clean boot in Windows"

    https://support.microsoft.com/help/929135/

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. This is similar to starting Windows in Safe Mode, but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.

    After performing the clean boot, check which program is causing the problem and try to remove the user, follow the steps below:

    Delete the user registry entry from the registry editor:

    After touching some registry entries, back up the Windows registry.

    1. Press the Windows + R keys to open the Run dialog box.
    2. Type regedit and press Enter.
    3. On the File menu, click Export.
    4. In the File name box, type a name that you will remember, such as Registry Backup.
    5. Select a location where you want to save the Registration Entries (.reg) file.
    6. Click Save.
    7. Navigate to:

    HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\

    1. Click on each of the listed profiles and check the ProfileImagePath entry to verify the associated profile.
    2. Restart your computer and check if the problem persist.

    Try removing it using the command prompt, follow the steps below:

    1. Open the Start Menu, search for Command Prompt (Admin) and open it.
    2. Type and press enter:

    net user

    1. This will show you the account names on your system.
    2. Delete the unwanted account, type:

    net user Account Name /del

    1. Restart and check if the issue persists.

    If you need more help with this issue, just let me know, and I will help you.

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-12-23T11:50:52+00:00

    Hello,

    Thank you for your reply.  I'm unable to determine which program is interfering with the deletion of the user.  This is very complicated.  Shouldn't Microsoft's way to delete a user work properly?  (Just a rhetorical question!)

    0 comments