Hi Elise. Thank you for the reply! Here it is:
"Install Failed. Please contact your software vendor"
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Anonymous
Hello Peeps,
I've been getting this message, whenever I try to save a picture from the internet:
"Install Failed. Please contact your software vendor"
The pictures get saved, but when I try to open then, the whole system freezes.
Please help.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
8 answers
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Anonymous
2020-12-07T20:47:22+00:00 -
Anonymous
2020-12-07T20:55:52+00:00 Ok i see, i think you may need to run a repair on the photos app:
Select Start > Settings > Apps > Apps & features. Or just click the shortcut link at the bottom of this article.
Select the Photos app.
Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset.
Kind Regards,
Elise
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Anonymous
2020-12-07T19:50:02+00:00 Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.
Would you be able to take a screenshot of the error so we can see where the origin of this is?
Kind Regards,
Elise
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Anonymous
2020-12-08T13:37:18+00:00 When I try to run the wsreset.exe.. I get this message:
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Anonymous
2020-12-08T07:02:48+00:00 Thank you, Elise.
It worked with the reset option, so now I can open the old photos.
But I started getting this message now, when I try to save a new photo.