Hi Emega. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.
Yes, the steps are covered in the best tutorial here:
http://www.tenforums.com/tutorials/2108-windows...
I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform. If you'll wait to rate whether my post was helpful, I will keep working with you until it's resolved.
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