Thunderbolt SSD stornvme issue, Windows 10

Dear support,

I had a perfectly working Thunderbolt 3 external SSD, but since late this summer, probaly following Windows 10 updates, this drive does not work properly on PCs (have 2x Dell laptops with Thunderbolt):

• TekQ thunderbolt 3 portable SSD

PC hardware (both running Intel Rapid Storage technology):

• Dell XPS 13 9380 Laptop,

Windows 10 Home

Version 20H2 (19042)

Installed on ‎24/‎06/‎2020

OS build 19042.630

Experience Windows Feature Experience Pack 120.2212.31.0

• Dell XPS 13 9370 Laptop,

Windows 10 Home

Version 10.0.19041

Problem description:

• When attaching device to laptop it takes min. 1 minute before it shows up in Windows Explorer;
• Trying to copy a number of files to or from the device does not work. The process stops after a few seconds. Observing that the below Windows event is created every 10s when trying the copy operation;
• Windows Explorer seems to freeze, getting unresponsive;
• To exclude SSD drive malfunction, I've tested it on a Thunderbolt 3 Macbook, works fine;
• On the Dell 9380, a number of the following events show up in Event Viewer when attaching the drive or trying to perform any operation against it:

Log Name:      System

Source:        stornvme

Date:          17/11/2020 13:55:53

Event ID:      129

Task Category: None

Level:         Warning

Keywords:      Classic

User:          N/A

Computer:      DESKTOP-L4URLL5

Description:

Reset to device, \Device\RaidPort1, was issued.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="stornvme" />

    <EventID Qualifiers="32772">129</EventID>

    <Version>0</Version>

    <Level>3</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2020-11-17T12:55:53.1375465Z" />

    <EventRecordID>9784</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="572" />

    <Channel>System</Channel>

    <Computer>DESKTOP-L4URLL5</Computer>

    <Security />

  </System>

  <EventData>

    <Data>\Device\RaidPort1</Data>

    <Binary>0F001800010000000000000081000480010000000000000000000000000000000000000000000000000000000000000000000000810004800000000000000000</Binary>

  </EventData>

</Event>

On Dell 9370 laptop, same event used to show, but recently the computer goes BlueScreen when attaching the device.

Saw the following article recently that points at Thunderbolt SSD issues:

https://www.techradar.com/news/havent-received-the-windows-10-20h2-update-yet-your-ssd-may-be-to-blame

Suspect this is related.

Do you know of any workaround at this point in order to let me use my external drive?

King regards,

Johan (Stockholm/Sweden)

******@hotmail.com