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H&R BLOCK 2019 BUSINESS SOFTWARE WILL NOT OPEN ANY MORE

Anonymous
2020-10-07T00:03:20+00:00

This is Windows 10.

I had been using the 2019 H&R Block business software just fine. Last time used was July 15, 2020.

Went to open to prepare Sub-S return on Sept 12 and kept getting an error message saying it could not open. I tried having Geek Squad look at it. They spent about 2 1/2 hours running diagnostics and could not figure it out. I had another IT pro look at it for about 3 hours, ran diagnostics and the best he could figure was that it was a Microsoft update that somehow corrupted the ordering sequence for the program to open. All of my clients are locked up now. The other thing is that it also corrupted the 2018 program so I cannot access those files either.

Tried downloading a new 2019 Block program. Overwrote the old one. Still same problem. Loaded the software from the disc. Same problem.

Trying to get through to Block is a joke. You will spend hours on the phone.

Any thoughts?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-12-22T20:44:16+00:00

    Hi,

    I have H&R Block business software and it is not opening

    here is the error message:

    Session Summary Information:

    Date/Time: 12/22/2020 2:10:11 PM

    ApplicationVersion: 19.2.7348.20130

    CommandLine: "C:\Program Files (x86)\H&R Block Business\H&R Block Business 2019\HRB.Business.exe"

    CurrentCultureName: en-US

    CurrentUICultureName: en-US

    DnsDomainName:

    Duration: 00:01:06.9877990

    HostName: Asus-Laptop

    MemoryMB: 3998

    OSArchitecture: Amd64

    OSCultureName: en-US

    OSFullNameWithServicePack: Windows 10

    OSVersion: 10.0.19041

    ProcessorCores: 4

    OSVersion: 10.0.19041

    RuntimeVersion: 4.0.30319.42000

    OSVersion: 10.0.19041

    TerminalServer: False

    Prism.Modularity.ModuleInitializeException: An exception occurred while initializing module 'TransitionProcessorResolverModule'.

        - The exception message was: Resolution of the dependency failed, type = 'HRB.Business.Interview.Transitions.TransitionProcessorResolverModule', name = '(none)'.

    Exception occurred while: while resolving.

    Exception is: CompositionException - The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.

    1. This instance cannot be used because it encountered a fatal error

    Resulting in: Could not open transactional storage: C:\ProgramData\H&R Block Business\H&R Block Business 2019\DataStore\Data

    Resulting in: An exception occurred while trying to create an instance of type 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Resulting in: Cannot activate part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Element: Sfs.Max.Infrastructure.MaxFormsetServerHost -->  Sfs.Max.Infrastructure.MaxFormsetServerHost -->  AssemblyCatalog (Assembly="Sfs.Max.Infrastructure, Version=19.2.7348.20109, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot get export 'Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' from part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Element: Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") -->  Sfs.Max.Infrastructure.MaxFormsetServerHost -->  AssemblyCatalog (Assembly="Sfs.Max.Infrastructure, Version=19.2.7348.20109, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot set import 'HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter="formsetEnvironment", ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' on part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.

    Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter="formsetEnvironment", ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") -->  HRB.Business.Interview.Transitions.ImportTransitionProcessor -->  AssemblyCatalog (Assembly="HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot get export 'HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName="HRB.Business.Interview.Transitions.ITopicTransitionProcessor")' from part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.

    Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName="HRB.Business.Interview.Transitions.ITopicTransitionProcessor") -->  HRB.Business.Interview.Transitions.ImportTransitionProcessor -->  AssemblyCatalog (Assembly="HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null")


    At the time of the exception, the container was:

      Resolving HRB.Business.Interview.Transitions.TransitionProcessorResolverModule,(none)

      Resolving parameter 'processors' of constructor HRB.Business.Interview.Transitions.TransitionProcessorResolverModule(Prism.Events.IEventAggregator eventAggregator, System.Collections.Generic.IEnumerable`1[[HRB.Business.Interview.Transitions.ITopicTransitionProcessor, HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null]] processors)

        Resolving System.Collections.Generic.IEnumerable`1[HRB.Business.Interview.Transitions.ITopicTransitionProcessor],(none)

        Check the InnerException property of the exception for more information. If the exception occurred

        while creating an object in a DI container, you can exception.GetRootException() to help locate the

        root cause of the problem. ---> Unity.Exceptions.ResolutionFailedException: Resolution of the dependency failed, type = 'HRB.Business.Interview.Transitions.TransitionProcessorResolverModule', name = '(none)'.

    Exception occurred while: while resolving.

    Exception is: CompositionException - The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.

    1. This instance cannot be used because it encountered a fatal error

    Resulting in: Could not open transactional storage: C:\ProgramData\H&R Block Business\H&R Block Business 2019\DataStore\Data

    Resulting in: An exception occurred while trying to create an instance of type 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Resulting in: Cannot activate part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Element: Sfs.Max.Infrastructure.MaxFormsetServerHost -->  Sfs.Max.Infrastructure.MaxFormsetServerHost -->  AssemblyCatalog (Assembly="Sfs.Max.Infrastructure, Version=19.2.7348.20109, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot get export 'Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' from part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Element: Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") -->  Sfs.Max.Infrastructure.MaxFormsetServerHost -->  AssemblyCatalog (Assembly="Sfs.Max.Infrastructure, Version=19.2.7348.20109, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot set import 'HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter="formsetEnvironment", ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' on part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.

    Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter="formsetEnvironment", ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") -->  HRB.Business.Interview.Transitions.ImportTransitionProcessor -->  AssemblyCatalog (Assembly="HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot get export 'HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName="HRB.Business.Interview.Transitions.ITopicTransitionProcessor")' from part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.

    Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName="HRB.Business.Interview.Transitions.ITopicTransitionProcessor") -->  HRB.Business.Interview.Transitions.ImportTransitionProcessor -->  AssemblyCatalog (Assembly="HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null")


    At the time of the exception, the container was:

      Resolving HRB.Business.Interview.Transitions.TransitionProcessorResolverModule,(none)

      Resolving parameter 'processors' of constructor HRB.Business.Interview.Transitions.TransitionProcessorResolverModule(Prism.Events.IEventAggregator eventAggregator, System.Collections.Generic.IEnumerable`1[[HRB.Business.Interview.Transitions.ITopicTransitionProcessor, HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null]] processors)

        Resolving System.Collections.Generic.IEnumerable`1[HRB.Business.Interview.Transitions.ITopicTransitionProcessor],(none)

     ---> System.ComponentModel.Composition.CompositionException: The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.

    1. This instance cannot be used because it encountered a fatal error

    Resulting in: Could not open transactional storage: C:\ProgramData\H&R Block Business\H&R Block Business 2019\DataStore\Data

    Resulting in: An exception occurred while trying to create an instance of type 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Resulting in: Cannot activate part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Element: Sfs.Max.Infrastructure.MaxFormsetServerHost -->  Sfs.Max.Infrastructure.MaxFormsetServerHost -->  AssemblyCatalog (Assembly="Sfs.Max.Infrastructure, Version=19.2.7348.20109, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot get export 'Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' from part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.

    Element: Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") -->  Sfs.Max.Infrastructure.MaxFormsetServerHost -->  AssemblyCatalog (Assembly="Sfs.Max.Infrastructure, Version=19.2.7348.20109, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot set import 'HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter="formsetEnvironment", ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' on part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.

    Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter="formsetEnvironment", ContractName="Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") -->  HRB.Business.Interview.Transitions.ImportTransitionProcessor -->  AssemblyCatalog (Assembly="HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null")

    Resulting in: Cannot get export 'HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName="HRB.Business.Interview.Transitions.ITopicTransitionProcessor")' from part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.

    Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName="HRB.Business.Interview.Transitions.ITopicTransitionProcessor") -->  HRB.Business.Interview.Transitions.ImportTransitionProcessor -->  AssemblyCatalog (Assembly="HRB.Business, Version=19.2.7348.20130, Culture=neutral, PublicKeyToken=null")

       at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(ImportEngine engine, ComposablePart part, ExportDefinition definition)

       at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart part, ExportDefinition export, Boolean isSharedPart)

       at System.ComponentModel.Composition.Hosting.CatalogExportProvider.CatalogExport.GetExportedValueCore()

       at System.ComponentModel.Composition.Primitives.Export.get_Value()

       at System.ComponentModel.Composition.ExportServices.GetCastedExportedValueT

       at System.ComponentModel.Composition.ExportServices.<>c__DisplayClass13_0`2.<CreateSemiStronglyTypedLazy>b__1()

       at System.Lazy`1.CreateValue()

       at System.Lazy`1.LazyInitValue()

       at System.Lazy`1.get_Value()

       at Sfs.Max.Infrastructure.MefUnityIntegration.EnumerableResolutionStrategy.<>c__91.&lt;ResolveEnumerable&gt;b__9_0(Lazy1 part)

       at System.Linq.Enumerable.WhereSelectListIterator`2.MoveNext()

       at System.Collections.Generic.List1.InsertRange(Int32 index, IEnumerable1 collection)

       at Sfs.Max.Infrastructure.MefUnityIntegration.EnumerableResolutionStrategy.ResolveEnumerableT

       at Sfs.Max.Infrastructure.MefUnityIntegration.EnumerableResolutionStrategy.PreBuildUp(IBuilderContext context)

       at Unity.Builder.BuilderContext.NewBuildUp(Type type, String name, Action`1 childCustomizationBlock)

       at Unity.ResolverPolicy.NamedTypeDependencyResolverPolicy.Resolve(IBuilderContext context)

       at lambda_method(Closure , IBuilderContext )

       at Unity.ObjectBuilder.BuildPlan.DynamicMethod.DynamicBuildPlanGenerationContext.<>c__DisplayClass16_0.<GetBuildMethod>b__0(IBuilderContext context)

       at Unity.ObjectBuilder.BuildPlan.DynamicMethod.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)

       at Unity.Strategies.BuildPlanStrategy.PreBuildUp(IBuilderContext context)

       at Unity.UnityContainer.ThrowingBuildUp(IBuilderContext context)

       --- End of inner exception stack trace ---

       at Unity.UnityContainer.ThrowingBuildUp(IBuilderContext context)

       at Unity.UnityContainer.Resolve(Type typeToBuild, String nameToBuild, ResolverOverride[] resolverOverrides)

       at Unity.UnityContainerExtensions.Resolve(IUnityContainer container, Type t, ResolverOverride[] overrides)

       at Prism.Unity.Ioc.UnityContainerExtension.Resolve(Type type)

       at Prism.Modularity.ModuleInitializer.CreateModule(String typeName)

       at Prism.Modularity.ModuleInitializer.CreateModule(IModuleInfo moduleInfo)

       at Prism.Modularity.ModuleInitializer.Initialize(IModuleInfo moduleInfo)

       --- End of inner exception stack trace ---

       at Prism.Modularity.ModuleInitializer.HandleModuleInitializationError(IModuleInfo moduleInfo, String assemblyName, Exception exception)

       at Prism.Modularity.ModuleInitializer.Initialize(IModuleInfo moduleInfo)

       at Prism.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()

       at Prism.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)

       at Prism.Modularity.ModuleManager.LoadModulesWhenAvailable()

       at Prism.Modularity.ModuleManager.Run()

       at Prism.Unity.UnityBootstrapper.InitializeModules()

       at HRB.Business.BootStrapper.InitializeModules()

       at Prism.Unity.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)

       at HRB.Business.App.OnStartup(StartupEventArgs e)

       at System.Windows.Application.<.ctor>b__1_0(Object unused)

       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

    my email is jersa******@hotmail.com

    Thx

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  2. Anonymous
    2020-12-22T16:22:52+00:00

    I just did the same thing and it works...........can't get 2019 to work but hey I am ok with that.

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  3. Anonymous
    2020-12-21T18:59:00+00:00

    HR Block appears to gave fixed the 2020 program. It installed and opened for me on the first try.

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  4. Anonymous
    2020-12-21T17:38:57+00:00

    Hi Saul,

    I was never able to get past line 10.  It irritated me so much that I left it go for awhile. The other day I decided to try again.  I deleted everything from H&R block business for 2018 and 2019.  I reinstalled the 2018 software and I tried to open it and I could. I have no idea what changed cause I did this before and it did not change or help anything. 

    On another note.........tried the same thing with 2019 and it didn't work.  So I am afraid to try 2020 program for fear that it will not work.   I do have copies of all the returns that I have done, and I have no problem with having to reenter anything I have to but I need a guarantee that the program will work. Don't want to waste money and then have to buy something else, which I can't find anything that I really like except H&R blocks.

    I wish you better luck, I have not given up, so if I come up with anything I will let you know.

    Joanna

    I just bought and downloaded the 2020 software and it works.........I had to try and just see ........ can't get 2019 to work, but that is ok, as long as I can stop trying to find something to replace it.  Hope you have some luck.

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  5. Anonymous
    2020-12-20T15:30:56+00:00

    Hi Joanna, I am having the same issue with ccm solution to the issues of the 2018 version (below is what I used). Were you able to get past line 10 of their instructions?

    Thanks for any help you can provide, which I really need because I am not a tax professional - only a small business owner.

    https://support.cch.com/kb/solution/000104154/000104154?q=Problem\_Resolution\_Article\_Type\_\_kav&language=en\_US

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