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Error 0x800F0922 reinstalling Print to PDF

Anonymous
2020-12-02T01:46:42+00:00

Hello,

I can't reinstall the Microsoft Print to PDF printer.

I did everything that is recommended in several sites, even some Microsoft support blogs, but I can't make it work again (it worked fine until some days ago).

The process I'm following is:

  • Features and applications (in control panel)
  • activate / deactivate Windows fatures
  • check Microsoft Print to PDF option

then Windows looks for necessary files and fails when attempts to apply changes.

The error is 0x800F0922.

I tryed updating Windows, restarting the PC, etc... with no success.

My Windows specs are:

  • Edition: Windows 10 Home Single Language
  • Version: 2004
  • Installed: 11/24/2020
  • OS version: 19041.662
  • Experience: Windows Feature Experience Pack 120.2212.551.0

Thanks!!

Sebastián Rey Sumay

Original Title : Microsoft Print to PDF

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

  1. Anonymous
    2020-12-02T03:57:17+00:00

    Hi Sebastian,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are facing issues reinstalling Microsoft Print to PDF printer. We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

    • Are you aware of any changes made to the computer recently?

    Meanwhile, you may want to follow the troubleshooting steps mentioned below:

    Method 1:

    Step 1: Stop Print Spooler Service**.**

    1. Press the **Windows logo　key**　+ **R**.
2. In the **Run** dialog box, type **services.msc**, and then select

    OK. 3. Right-click on Print Spooler service,　select Properties, select Stop.

    After the Print spooler service is stopped, try and re-enable Print to PDF. After enabling Print to PDF, restart the print spooler service.

    Step 2: Start Print Spooler Service**.**

    1. Press the **Windows logo　key**　+ **R**.
2. In the **Run** dialog box, type **services.msc**, and then select

    OK. 3. Right-click on Print Spooler service,　select Properties, select Start.

    Method 2: Performing an in-place upgrade.

    By performing an in-place upgrade, you will clean up the system which may help resolve some　troubles with the system. To perform an in place upgrade on the computer, refer the steps mentioned in the article How to perform an In-place Upgrade with Windows 10 Step-by-Step Guideby PaulSey…

    Note: I suggest you backup important files and data before performing a repair install of Windows.

    Hope it helps.

    70+ people found this answer helpful.
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Answer accepted by question author

  1. Anonymous
    2020-12-04T21:14:24+00:00

    Hi SebastiánRey,

    I hope this fixes the issue. Please, tell me the results.

    10+ people found this answer helpful.
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  1. Anonymous
    2020-12-06T15:49:02+00:00

    Hi Mario,

    Going back to a previous windows update finally fixed the problem.

    Nevertheless, it wasn't a staightforward solution. I had to do the following:

    • deactivate Microsoft Print to PDF feature,
    • restart pc,
    • activate both Microsoft Print to PDF feature,
    • activate all .NET features.

    Thank you very much for your help.

    I don't know how I'll deal with future windows updates, but this is another matter.

    Thanks and regards,

    Sebastián.

    2 people found this answer helpful.
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  2. Anonymous
    2020-12-04T17:20:01+00:00

    Thanks a lot, Mario,

    I followed the steps you suggested to me and the 'Microsoft Print to PDF' printer appeared in the list.

    Nevertheless, the installation is still failling. 

    When the add-printer-feature tries to install the 'Microsoft Print to PDF' driver, it fails and shows this error: "printer driver not installed, file not found".

    I will follow your other suggestion and I'll try to get Windows back before the last update.

    Thank you very much & regards,

    Sebastián.

    1 person found this answer helpful.
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  3. Anonymous
    2020-12-03T11:40:45+00:00

    Hi Zaki,

    Thank you for your suggestions.

    Your method 1 endeed fixe my error 0x800F0922 problem.

    Eventhough, I'm still having problem to reinstall the Microsoft Print to PDF printer.

    When I try to manually install it, the Microsoft Print to PDF option doesn't appear in the list of available Microsoft printers.

    The process I'm ussing is:

    • Add printer
    • The printer I look for is not listed
    • Manually add local printer
    • use PORTPROMPT port
    • select Microsoft manufacturer -> Microsoft Print to PDF doesn't appear in the associated list.

    Recent Windows update changes around 2020/11/24 were:

    • 2020-11 cummulative Windows 10 version 2004 (I can't find its ID but I remember this update because the installation process lasted almost an hour)
    • 2020-11 cummulative .NET Framework 3.5 & 4.8 for Windows 10 version 2004 x64 (KB4580419).

    Maybe you can help me with this last issue?

    Thank you a lot & regards,

    Sebastián

    1 person found this answer helpful.
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